Oneida Nursing and Rehab Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (7 vs median 5.0)
Bottom 25% in TN · Below recommended RN staffing · $52,111 in fines · Special Focus Facility (CMS)
What this means for your family
Recent feedback suggests a significant improvement in staff attentiveness and facility culture compared to older reports. However, given the severity of historical allegations, we recommend conducting a thorough in-person tour and asking specifically about current protocols for medication management and dietary compliance.
Google Reviews
Google Reviews
11 reviews on Google“Oneida Nursing and Rehab Center presents a stark contrast between older, highly critical reports of abuse and neglect and more recent reviews praising the facility's attentive staff and clean environment. While recent families highlight a caring team and positive rehab experiences, historical concerns regarding patient mistreatment and unprofessional conduct remain a significant point of consideration for prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facilities
- Effective rehabilitation therapy team
- Friendly and respectful administrative support
Concerns
- Allegations of patient mistreatment and abuse (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that medication management is a key focus for your team, could you walk us through the specific safety protocols and oversight measures you have in place to ensure accuracy for residents?
- 2With the recent focus on staffing and care quality, what specific training or support programs are currently in place to ensure all staff members maintain a consistently professional and compassionate approach with residents?
- 3I’ve read some concerning reports regarding resident safety; how do you foster a culture of transparency and accountability to ensure that every resident feels secure and well-protected at all times?
- 4What specific steps does the facility take to address and resolve any concerns or grievances raised by families to ensure they feel heard and valued?
- 5Could you share how the rehabilitation team coordinates with the nursing staff to ensure a seamless transition from therapy sessions back to daily life in the facility?
- 6What does a typical day look like for residents in terms of social engagement and activities, and how do you tailor these to accommodate different mobility levels?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been in rehabilitation here off and on since October. I love the entire team here they are all very nice and attentive.”
“Everyone here has been so friendly, courteous, and respectful during my mom’s stay. By everyone, that is the entire staff!”
“My mother spent two weeks in the rehab portion of the facility and we were extremely pleased. Everyone was very attentive, caring, and kind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents with a long-term catheter
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed record with 9 deficiencies across 2 surveys, including a significant cluster of 8 violations in September 2023. The main problem areas involved care planning and assessment, medication management, food safety, and infection control. All deficiencies have been corrected by the provider, and no complaints were filed by families, suggesting issues were identified through routine inspections rather than resident concerns.
Sep 22, 2023Routine8
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nov 28, 2018Routine1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Sep 22, 2023
$52,111
Ownership & Operations
Who Operates This Facility
Oneida Nursing and Rehab Center
for profit
Ownership & Management
Owners
Defoor, Kenneth
Owner
Defoor, Perry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit oneidanursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.