Huntsville Post-Acute and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 77 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
Bottom 25% in TN · Below recommended RN staffing · $9,062 in fines
What this means for your family
This facility offers strong rehabilitation and activity programs that many families appreciate. However, given the recurring reports of understaffing and poor responsiveness, we strongly advise you to visit during off-hours or weekends to observe staffing levels firsthand and to ask management specifically how they handle communication with families.
Google Reviews
Google Reviews
77 reviews on Google“Huntsville Post-Acute and Rehabilitation Center receives highly polarized reviews, with many families praising the friendly, attentive staff and active therapy programs. However, a recurring pattern of critical complaints highlights severe understaffing, poor communication, and hygiene issues, particularly during night shifts and weekends. Families considering this facility should weigh the positive reports of rehabilitation progress against serious concerns regarding basic patient care and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and events
- Effective rehabilitation therapy
- Friendly and welcoming staff
- Clean and well-maintained facility
Concerns
- Severe understaffing leading to neglected patient needs (mentioned by 4 reviewers)
- Poor communication and lack of follow-up from administration (mentioned by 3 reviewers)
- Inconsistent quality of food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've read that many families appreciate the engaging activities and events here; could you tell me more about what a typical week of social programming looks like for residents?
- 2Since we want to ensure our loved one's needs are met promptly, how do you manage staffing during the night shifts and weekends to ensure consistent care?
- 3What is the best way for our family to stay in regular contact with the administration and nursing team regarding updates on our loved one's condition?
- 4We noticed some mentions of the facility being very clean and well-maintained; how often are the resident rooms and common areas deep-cleaned?
- 5In the event of a sudden change in health or a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
- 6How do you ensure that the nutritional needs and dietary preferences of each resident are consistently met during meal times?
Personalized based on this facility's data
Key Review Excerpts
“My husband was a resident at Huntsville Post Acute & Rehab for 8 months and they were amazing. Marcy from Admissions visited him several times when he was out to the hospital. The Administrator John came by his room frequently to make sure he was satisfied with his stay.”
“My mother is there currently. My brother and I went to visit tonight (1/30/2023) and found no nurse at the nurse's station. No aides to assit with mother when she needed to go to the bathroom. All the bathroom doors in the hallway were locked frustrating mother.”
“The therapy department is very knowledgeable and was able to get him moving to the best of his ability. Overall the staff is friendly and hardworking to make sure the residents are first priority.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaint reports that led to recent deficiencies in May 2024, including issues with care planning, accident prevention, and medical records security. The facility has recurring problems across multiple surveys with care planning and assessment, medication management, and infection control. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing quality challenges that families should carefully evaluate during visits.
Nov 19, 2025Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 21, 2024Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 3, 2024Complaint5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 4, 2021Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Federal Penalties
Fine
May 3, 2024
$9,062
Ownership & Operations
Who Operates This Facility
Huntsville Post-Acute and Rehabilitation Center
for profit
Chain Affiliation
Plainview Healthcare Partners
12 facilities nationwide
Ownership & Management
Owners
Huntsville Tn Holdco LLC
Owner · Organization
Arem, Jeffrey
Owner (parent company)
Herskowitz, David
Owner (parent company)
Moskowitz, Isaac
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
77 reviews from families & visitors
Official Website
Visit huntsvillehc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.