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Assisted Living

Olimpia's Home Care LLC

Families consistently rate this highly — reviewers highlight expertise in cognitive decline and dementia care. Schedule a visit to confirm the fit.

2517 West Barbie Lane, North Gateway · Phoenix, AZ 85085Licensed & Active
Google rating
5.0/5

based on 5 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking specialized dementia and cognitive decline support. The staff's high level of empathy and the facility's cleanliness are standout features that provide a warm, home-like atmosphere.

Google Reviews

Google Reviews

5 reviews analyzed
Families can expect a highly compassionate and professional environment characterized by staff who are described as 'angels' and experts in dementia care. The facility is consistently praised for its cleanliness, warmth, and the owner's ability to navigate complex family dynamics.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Expertise in cognitive decline and dementia care
  • Exceptionally clean and well-decorated environment
  • Compassionate and empathetic caregiving staff
  • Strong leadership and problem-solving skills

Rating Trends

Tap a year to see what changed

2345.02023(1)5.02024(1)5.02025(3)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how beautiful and well-decorated the home is; could you show us some of your favorite common areas?
  • 2Since we are looking for specialized support, could you tell us more about your specific approach to managing cognitive decline and dementia?
  • 3The caregiving team here seems so compassionate; how do you foster that sense of empathy and connection with new residents?
  • 4What kind of daily activities or social engagement do you provide to keep residents active and involved in the community?
  • 5How does the leadership team handle unexpected challenges or changes in a resident's care plan?
  • 6In the event of a medical emergency during the night, what is the protocol for contacting doctors or transporting a resident to a hospital?

Personalized based on this facility's data


Key Review Excerpts

Olimpia is OUTSTANDING. She goes above and beyond for families. She is extremely intelligent, empathetic, knowledgeable, dependable, has excellent moral character, is a great at problem solving, she is highly experienced in senior care, how to meet their individual and special needs, she and her staff are experienced with cognitive decline and dementia, she is also amazing at dealing with family challenges and dynamics that can come with finding care for our loved ones.

Family member · 2025★★★★★

house of love andcare if you’ve never seen an angel on earth, you have to see these caregivers

Family member · 2025★★★★★

This house has turned into a home full of warmth for all who enter. 10 out of 10 for cleanliness and decor!

Family member · 2023★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
6deficiencies
May 29, 2025Complaint

The following deficiencies were found during the on-site investigation of complaint 0131317 conducted on May 29, 2025:

m. AdministrationR9-10-803.C.1.mCorrected Jul 17, 2025

Based on documentation review and interview, the manager failed to ensure that policies and procedures established, documented, and implemented to protect the health and safety of a resident were followed. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include: 1. A review of Department documentation revealed a complaint intake report which included sworn testimony which stated "Oa be56 found pt sitting on ground in street in an altered state only stating [the pt] name. While on scene staff from a nearby care home approached us looking for lost pt. Pt was witnessed by neighbors fell down and hit [the pt] head. Pt has a abrasion to r forehead. Neighbors believe [R1] was unconscious for a little while. Pt transferred to go in r48 to go for evaluation. Pt on is normal per staff now on scene. Pt denies any pain. Transport Narrative: R48 dispatched and responded code 2 to stated address. Upon arrival found [R1] sitting on asphalt in neighborhood under care and assessment of BE56. Pt wandered away from care home in neighborhood and fell, and was found by bystanders and caregivers looking for [the pt] and are on scene." 2. Review of the facility's Policies and Procedures titled "Safety of Wandering Residents" states: "1. Caregivers on duty will verify the presence of confused residents in the home every 2 hours or less." and "4. Caregivers will maintain securely locks on the front door, yards, and hazardous areas at all times." 3. In an interview, E1 revealed that a contractor left the door ajar and that although staff were in the facility, there were no staff in the area to notice that the resident had left the facility. E1 acknowledged that policies and procedures for ensuring the safety and general whereabouts of residents, were not followed.

Residency and Residency AgreementsR9-10-807.A.1-2Corrected Jul 2, 2025

Based on record review, documentation review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis before or within seven calendar days after the resident’s date of occupancy. The deficient practice posed a potential TB exposure risk to residents. Findings include: 1. A review of R2’s medical record revealed no documentation indicating that R2 was free from TB. Based on R2's admission date, this documentation was required. 2. In an interview, E1 acknowledged that the TB requirements were not met for R2 before or within seven days of admission into the facility.

a-c. Directed Care ServicesR9-10-815.F.2.a-cCorrected Jul 18, 2025

Based on documentation review and interview, the manager failed to ensure the means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort, controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include: 1. A review of Department documentation revealed the facility was authorized to provide directed care services. 2. A review of Department documentation revealed a complaint intake report which included sworn testimony which stated "Oa be56 found pt sitting on ground in street in an altered state only stating his name. While on scene staff from a nearby care home approached us looking for lost pt. Pt was witnessed by neighbors fell down and hit his head. Pt has a abrasion to r forehead. Neighbors believe he was unconscious for a little while. Pt transferred to go in r48 to go for evaluation. Pt on is normal per staff now on scene. Pt denies any pain. Transport Narrative: R48 dispatched and responded code 2 to stated address. Upon arrival found [R1] sitting on asphalt in neighborhood under care and assessment of BE56. Pt wandered away from care home in neighborhood and fell, and was found by bystanders and caregivers looking for him and are on scene." 3. Review of the facility's Policies and Procedures titled "Safety of Wandering Residents" states: "1. Caregivers on duty will verify the presence of confused residents in the home every 2 hours or less." and "4. Caregivers will maintain securely locks on the front door, yards, and hazardous areas at all times." 4. In an interview, E1 revealed that a contractor left the door ajar and that although staff were in the facility, there were no staff in the area to notice that the resident had left the facility. E1 acknowledged that there were no controls or alerts to notify employees of the egress of a resident from the facility.

Nov 13, 2024Routine

The following deficiencies were found during the on-site compliance inspection conducted on November 13, 2024:

If an assisted living facility provides medication administration, a manager shall ensure that:R9-10-816.B.3.bCorrected Nov 29, 2024

Based on record review, observation, and interview, the manager failed to ensure medication administered to a resident was administered in compliance with a medication order, for one of two current residents sampled. Findings include: 1. A review of R2's medical record revealed a signed medication order for Donepezil HCL 5 milligram (MG) oral tablet once a day at bedtime dated November 1, 2024. 2. The Compliance Officers inspected a container of medication for R2. The Compliance Officers observed a medication bottle for R2 for Donepezil HCL 10 MG tablet once a day in the morning. 3. A review or R2's medical record revealed a Medication Administration Record. Donepezil HCL 5 MG was documented as administered to R2 from November 1, 2024 to November 12, 2024. 4. In an interview, E1 reported there was an error with the medication and R2's primary care physician was working to clear up the miscommunication. E1 reported R2 had received Donepezil HCL 10 MG from November 1, 2024 to November 12, 2024. 5. In an interview, E1 acknowledged medication had not been administered in compliance with the medication order.

When medication is stored by an assisted living facility, a manager shall ensure that:R9-10-816.F.1Corrected Nov 29, 2024

Based on observation and interview, the manager failed to ensure medication stored by the facility was stored in a locked area. The deficient practice posed a risk to the physical health and safety of residents with access to the medication. Findings include: 1. During an environmental inspection of the facility, the Compliance Officers observed a medication lock box in the lower door of the refrigerator in the kitchen. The Compliance Officers removed the medication lock box from the refrigerator and tried the lock. The medication lock box opened without modifying the code. Inside the medication lock box was Rhopressa OP solution and a box of Lorazepam 0.5 milligram oral concentrate. 2. In an interview, E1 acknowledged medication stored by the facility was not stored in a locked area.

A manager shall ensure that:R9-10-819.A.11Corrected Nov 29, 2024

Based on observation and interview, the manager failed to ensure toxic materials stored by the facility were stored in a locked area and inaccessible to residents. Findings include: 1. During an environmental inspection of the facility the Compliance Officers observed a bottle of "Liquid-Plumr" clog destroyer gel, a bottle of Windex, a bottle of "Smart Way" Bleach, a can of "Sprayway" glass cleaner, and a can of "Endust" multi-surface cleaner in an unlocked cabinet below the sink in the kitchen. 2. In an interview, E1 acknowledged the toxic materials were not stored in a locked area and inaccessible to residents.

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References & Resources

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