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Nursing HomeMedicaid

Ohio Eastern Star Hlth Care Ctr the

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1451 Gambier Road, Mount Vernon, OH 4305086 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 9 Google reviews

5
4
3
2
1
Ohio Eastern Star Hlth Care Ctr the Nursing Home in Mount Vernon, OH — Street View
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What this means for your family

This facility is highly regarded for its compassionate staff and welcoming, clean environment, making it a strong candidate for families prioritizing quality of life and end-of-life care. Because there are no negative reviews or specific concerns mentioned, we recommend scheduling a tour to observe staff-resident interactions firsthand to ensure the culture aligns with your loved one's needs.

Google Reviews

Google Reviews

9 reviews on Google
The Ohio Eastern Star Home is consistently praised for its compassionate nursing staff and high-quality, home-like environment. Families highlight the facility's ability to provide excellent end-of-life care and professional rehabilitation services, noting that the staff is both attentive and kind.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Beautiful, home-like facility environment
  • High-quality dining and food services
  • Professional rehabilitation care

Rating Trends

Tap a year to see what changed

2345.02015(1)4.52019(2)5.02020(2)5.02023(2)5.02024(1)5.02025(1)5.02026(1)

Distribution · 10 analyzed

5
9
4
1
3
0
2
0
1
0

How They Respond to Reviews

22%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given your 5-star staffing rating, how do you ensure that the same caregivers are consistently assigned to my loved one to build a personal relationship?
  • 2I’ve heard wonderful things about the dining experience here; could you walk me through how you accommodate specific dietary preferences or nutritional needs?
  • 3With your high marks for rehabilitation care, how do you integrate those therapy sessions into the daily activity schedule so residents don't feel overwhelmed?
  • 4Since you have a very home-like environment, what opportunities are there for family members to join in on daily activities or social events?
  • 5Regarding your recent health inspection results, could you share what specific improvements or changes you have implemented to address those findings?
  • 6How does your nursing team coordinate with outside specialists or manage urgent medical needs to ensure residents receive prompt care without unnecessary hospital transfers?

Personalized based on this facility's data


Key Review Excerpts

The staff (Kelly and Renee) obviously cared about my grandmother's comfort and well-being. Facility is beautiful and has a home-like feel to it.

End of life care family member · 2023★★★★★

This is how every nursing home should be ran! Most caring staff of any home that I have seen. Best food, best care and a beautiful facility.

Long-term resident's family · 2019★★★★★

Exceptional care. The staff was professional, attentive to my needs and very kind. This facility is an asset to the community.

Rehab patient · 2024★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
5.43hrs
OK
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
12.1%
OH
28.2%
Knox
14.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
15.3%
OH
6.9%
Knox
17.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.3%
Worse than Avg
Here
15.3%
US
14.4%
OH
5.8%
Knox
13.7%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility9.3%
Worse than Avg
Here
9.3%
US
3.2%
OH
3.3%
Knox
3.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.8%
Mixed vs Avgs
Here
19.8%
US
19.5%
OH
25.4%
Knox
25.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.1%
Mixed vs Avgs
Here
10.1%
US
15.4%
OH
9.4%
Knox
14.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
81.8%
OH
78.4%
Knox
86.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.2%
Better than Avg
Here
88.2%
US
79.7%
OH
75.6%
Knox
79.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
OH
1.2%
Knox
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
3 complaint-triggered

Families have filed complaint reports leading to recent deficiencies in medication management and accident prevention, with a significant medication error cited in February 2025. The facility shows recurring issues across medication management, fire safety systems, and food service spanning multiple years. While all violations have correction dates, the pattern of repeat deficiencies in core care areas like medication safety and the recent complaint-triggered findings suggest ongoing operational challenges.

Feb 12, 2026Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Feb 27, 2025Complaint
1
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 3, 2025Complaint
1
0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Sep 4, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 2, 2024Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 7, 2023Routine
14
0607Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0607Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ohio Eastern Star Hlth Care Ctr the

Organization Type

nonprofit

Ownership & Management

Key personnel

Engelbach, MicheleW-2 Managing EmployeeHardesty, RonaldOfficer / DirectorEngelbach, MicheleOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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