Ocoee Transitional Care Center LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 67 Google reviews
Watch Ocoee Transitional Care Center LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility's therapy department is frequently praised for helping patients return home, the recurring reports of understaffing and poor communication are significant red flags. If you choose this facility, ensure you have a family member present daily to advocate for your loved one's hygiene and medical needs, as responsiveness to call buttons appears inconsistent.
Google Reviews
Google Reviews
67 reviews on Google“OCOEE TRANSITIONAL CARE CENTER LLC (often referred to as Morning View) receives highly polarized reviews, with many families praising the physical and occupational therapy teams for successful rehabilitation outcomes. However, a significant number of reviewers report severe issues with understaffing, poor communication, and inconsistent quality of care, particularly regarding hygiene and responsiveness to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Engaging activities department
- Some highly dedicated individual nurses and CNAs
- Clean, well-maintained facility environment
Concerns
- Chronic understaffing leading to long wait times for assistance (mentioned by 12 reviewers)
- Poor communication with family members regarding patient status (mentioned by 7 reviewers)
- Inconsistent hygiene and personal care for residents (mentioned by 6 reviewers)
- Poor quality, cold, or unappealing food (mentioned by 6 reviewers)
- Unprofessional or rude administrative/reception staff (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the high praise for your therapy department, how do you ensure that same level of dedication and consistency is maintained by the nursing staff during evening and weekend shifts?
- 2I noticed some families have struggled with timely communication; what is your standard process for updating family members on a resident's daily status or sudden changes in health?
- 3With the current staffing levels, what is the facility's protocol for ensuring residents receive prompt assistance with hygiene and personal care needs when they call for help?
- 4I see that the activities department is a highlight here; could you walk me through a typical week of social engagement for residents and how you encourage participation?
- 5Regarding the dining experience, what steps are you taking to improve the quality and temperature of the meals served to ensure they are both nutritious and appealing?
- 6I noticed the facility responds to some online feedback; how do you use that family input to make tangible improvements to the care provided?
Personalized based on this facility's data
Key Review Excerpts
“The wound care nurse, Joy, is amazing. I had 2 inches of bone showing on a wound and within the same 3 weeks, it was down to pea size.”
“The only reason that I didn't give it 5 stars is because there were times that I had to wait up to an hour after they were due to”
“My mom was returned to hospital with a possible infected incision ONLY happened due to persistence of family. Mother had double pneumonia and a blood clot in lung. Had family not been persistent, my mother would have died and staff was clueless”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 11 measures
6
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered recent deficiencies in 2026 involving medication errors and quality oversight issues. The facility shows recurring problems with care planning, fire safety systems, and resident rights across multiple surveys from 2018-2023. While all cited deficiencies have correction dates, the pattern of repeated issues in care planning and safety systems suggests ongoing operational challenges that families should discuss during visits.
Jan 22, 2026Complaint4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Aug 17, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
Jan 15, 2020Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Dec 12, 2018Routine3
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Ownership & Operations
Who Operates This Facility
Ocoee Transitional Care Center LLC
nonprofit
Chain Affiliation
Twin Rivers Health & Rehabilitation
12 facilities nationwide
Ownership & Management
Owners
Davis, Clinton
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit tcc-morningview.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Asbury Place at Maryville
< 1 miNursing Home · Maryville, TN
Fairpark Health and Rehabilitation
1.8 miNursing Home · Maryville, TN
Shannondale of Maryville Health Care Center
2.3 miNursing Home · Maryville, TN
Foothills Transitional Care and Rehabilitation
2.9 miNursing Home · Maryville, TN
Life Care Center of Blount County
6.9 miNursing Home · Louisville, TN