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Oberon House Assisted Living, the

Families consistently rate this highly — reviewers highlight warm, home-like environment. Schedule a visit to confirm the fit.

9160 W 64th Ave, Scenic Heights · Arvada, CO 8000466 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.7/5

based on 22 Google reviews

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Oberon House Assisted Living, the Assisted Living in Arvada, CO — Street View
Street View

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What this means for your family

The Oberon House is highly regarded for its intimate, home-like environment and hands-on ownership, making it an excellent choice for families seeking a personal touch. However, because some families have reported friction regarding administrative communication during complex transitions, we recommend asking specifically about their process for handling changes in care levels and financial transitions before moving in.

Google Reviews

Google Reviews

22 reviews on Google
The Oberon House is a privately owned assisted living facility that families consistently praise for its warm, home-like environment and highly attentive, compassionate staff. While the vast majority of reviewers highlight the owners' active involvement and the facility's ability to create a genuine community, some families have expressed concerns regarding administrative transparency and communication during complex transitions like Medicaid qualification.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Warm, home-like environment
  • Highly attentive and compassionate staff
  • Active, on-site ownership
  • Strong sense of community and resident engagement

Concerns

  • Administrative communication and transparency during transitions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'18(1)'21(3)'23(3)'25(1)

Distribution · 23 analyzed

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How They Respond to Reviews

68%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It’s wonderful to see how involved the owners are here; how often do they personally interact with the residents and families?
  • 2The community seems so close-knit; what are some of the favorite group activities or social traditions that keep residents engaged?
  • 3Since the environment feels so much like a private home, how do you balance that cozy atmosphere with ensuring medical needs are met during an emergency?
  • 4When a resident's care needs change or they transition to a different level of support, what is the process for keeping the family updated and informed?
  • 5How does the staff ensure that the high level of personalized, compassionate care continues even during shift changes or busy periods?
  • 6What is the best way for us to stay in regular contact with the administration regarding any updates to our loved one's care plan?

Personalized based on this facility's data


Key Review Excerpts

The Oberon House is a special place. Owners Gregg Dirks and Terri Tochihara-Dirks interact daily with the residents and staff, which sets the tone for a facility where people are authentic, affectionate, and genuinely caring.

Long-term resident's family · 2022★★★★★

We believe the main reason The Oberon is so wonderful is that it is privately owned and the owners are on-site most days. They are very accessible and really care.

Long-term resident's family · 2023★★★★★

The staff cared for her the way I would care for an elder, and kept me informed about anything out of her ordinary day. I ate with Mom once a week and always enjoyed the meals.

Long-term resident's family · 2015★★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
5deficiencies
May 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 30, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Sep 30, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jun 27, 2024Complaint
N/A0000, 1110, 1568

A licensure complaint, prompted by #CO35088 and #CO35207, was completed on 7/1/24. Deficiencies were cited. Based on record review and interview, the residence failed to be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers, affecting one of three sample residents (#1). Findings include:1. Record Review Resident #1 was admitted to the residence on 12/4/22 with diagnoses that included early-onset dementia. A written practitioner' s order, dated 2/16/24, directed the residence to administer 5 mg of melatonin before bed. The June 2024 medication administration record (MAR) read that staff administered 5 mg of melatonin from 6/1 to 6/26/24, for a total of 26 doses. On 6/27/24,the label on the bottle of Resident #1' s melatonin read that one gummy was a 2.5 mg dose.2. InterviewsOn 6/27/24 at 7:00 p.m., Resident #1' s family member said that on 6/26/24, she had stopped Staff #2 from administering the medications to ensure Staff #2 had dispensed the medications as ordered. She stated the staff had only dispensed half the ordered dose of melatonin (one melatonin gummy at 2.5 mg). The family member said Staff #2 informed her that she had given half of the ordered dose for "the entire time" of the written practitioner' s order (on 2/16/24). On 6/27/24 at 7:45 p.m., Staff #2 acknowledged that she had administered the wrong dose of melatonin a.. Based on record review, observation, and interview, the residence failed to make a sanitary environment available, either directly or indirectly through a resident agreement, affecting one of three sample residents. (#1) Findings include:Residence PolicyThe residence' s undated resident agreement read in part that the residence provided services as required by all applicable state laws and regulations.Record ReviewResident #1 was admitted to the residence on 12/4/22 with diagnoses that included early-onset dementia. A care plan, dated 4/11/24, read in part that the resident required staff assistance to be toileted every two hours during awake hours the following times: 7:00 a.m., 9:00 a.m., 11:00 a.m., 1:00 p.m., 3:00 p.m., 5:00 p.m., 7:00 p.m., and 9:00 p.m. Staff was required to notify the resident' s family if the resident refused assistance two times in a row. A review of electronic activities of daily life revealed that staff failed to document toileting during the following times:6/1/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m.6/2/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m. 6/3/24 at 7:00 a.m., 11:00 a.m., and 1:00 p.m.6/4/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., 1:00 p.m. , 3:00 p.m., 5:00 p.m., 7:00 p.m., and 9:00 p.m.6/5/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m.6/6/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., 1:00 p.m.6/7/24 at 7:00 a.m., 9:0..

Jun 27, 2024Complaint
N/A0000, 0310, 0630

A certification complaint, prompted by #CO35089 and #CO35209, was completed on 7/1/24. Deficiencies were cited. Based on interview and record review, the facility (residence) failed to maintain and follow written policies and procedures for the administration of medication in accordance with 6 CCR 1011-1, Chapter VII Medication Administration Regulations, affecting one of three sample participants (residents) (#1).Findings include:1. Chapter VII regulations governing assisted living residences, part 14.21 requires the residence to comply with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers. a. Record ReviewResident #1 was admitted to the residence on 12/4/22 with diagnoses that included early-onset dementia. A written practitioner' s order, dated 2/16/24, directed the residence to administer 5 mg of melatonin before bed. The June 2024 medication administration record (MAR) read that staff administered 5 mg of melatonin from 6/1 to 6/26/24, for a total of 26 doses. On 6/27/24, the label on the bottle of Resident #1' s melatonin read that one gummy was a 2.5 mg dose.b. InterviewsOn 6/27/24 at 7:00 p.m., Resident #1' s family member said that on 6/26/24, she had stopped Staff #2 from administering the medications to ensure Staff #2 had dispensed the medications as ordered. She stated the staff had only dispensed half the ordered dose of melatonin (one melatonin g.. Based on observation, record, review, and interview, the facility (residence) failed to provide personal care services as a benefit to the participant (resident), affecting one current sample resident (#1).Findings include:1. Residence PolicyThe residence' s undated resident agreement read in part that the residence provided services as required by all applicable state laws and regulations.2. Record ReviewResident #1 was admitted to the residence on 12/4/22 with diagnoses that included early-onset dementia. A care plan, dated 4/11/24, read in part that the resident required staff assistance to be toileted every two hours during awake hours the following times: 7:00 a.m., 9:00 a.m., 11:00 a.m., 1:00 p.m., 3:00 p.m., 5:00 p.m., 7:00 p.m., and 9:00 p.m. Staff was required to notify the resident' s family if the resident refused assistance two times in a row. A review of electronic activities of daily life revealed that staff failed to document toileting during the following times:6/1/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m.6/2/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m. 6/3/24 at 7:00 a.m., 11:00 a.m., and 1:00 p.m.6/4/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., 1:00 p.m. , 3:00 p.m., 5:00 p.m., 7:00 p.m., and 9:00 p.m.6/5/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m. 6/6/24 at 7:00 a.m., 9:00 a.m., 11:00 a.m., 1:00 p.m. 6/7/24 at 7:00 a.m., 9:..

Apr 23, 2024Follow-up
N/A0000 & 9999

A revisit survey was completed on 4/23/24 for all previous deficiencies cited on 11/20/23. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Apr 23, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

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References & Resources

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