Oakwood Health Campus
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 59 Google reviews
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What this means for your family
Oakwood Health Campus is highly recommended for its excellent rehab therapy and compassionate nursing staff who treat residents like family. However, families should be aware of potential administrative communication gaps and should clarify all medication billing policies upon admission to avoid unexpected charges.
Google Reviews
Google Reviews
59 reviews on Google“Oakwood Health Campus is highly regarded by most families for its compassionate, family-oriented nursing staff and effective rehabilitation programs. While the vast majority of reviewers praise the quality of care, food, and activities, there are isolated but serious reports regarding administrative communication issues and concerns over medication billing and resident monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Effective and encouraging rehab therapy
- High-quality, varied dining options
- Engaging social activities and community events
- Strong family support and communication
Concerns
- Poor administrative communication and unprofessional conduct (mentioned by 2 reviewers)
- Issues with medication management and billing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the staff engages with families in your responses to feedback; how do you typically keep family members updated on a resident's daily well-being?
- 2We've heard great things about the variety of meals here, so could you tell us more about the dining options and how residents can participate in mealtime?
- 3Could you walk us through the specific protocols your team follows for medication administration and double-checking accuracy?
- 4What kind of social activities or community events are currently planned to help residents stay active and engaged with one another?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying both the medical team and the family?
- 6How does the administration handle any billing questions or concerns to ensure everything stays clear and transparent for the family?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is fantastic!!”
“The care that she receives at Oakwood allows our family to not have the worry if she's okay and that her quality of life is Meaningful.”
“In my 13 years as a nurse, this is the worst facility I've had to deal with. The floor staff were wonderful, this isn't on them at all. the administration in this building is absolutely terrible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oakwood Health Campus has 27 deficiencies across 4 surveys, with one complaint filed by families regarding environmental safety. The most recurring issues involve fire safety systems, emergency preparedness, and medication management. While all deficiencies show correction dates, problems with emergency power systems and fire safety equipment have persisted across multiple surveys, suggesting ongoing challenges with building safety infrastructure.
Aug 20, 2025Routine5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Jul 1, 2024Routine11
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 24, 2023Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 4, 2023Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Oakwood Health Campus
government
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 89 of 120
Ownership & Management
Owners
Good Samaritan Hospital
Owner · Organization
Trilogy Real Estate Oakwood, LLC
Owner (parent company) · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit oakwoodhs.com
Medicare data downloads
Original nursing home datasets
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