Oakview Nursing & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 52 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (69%)
- High RN turnover (77%)
Below average in KY · Below recommended RN staffing · Below chain average · $15,646 in fines · Zero deficiencies (last inspection)
What this means for your family
While the admissions team is frequently cited as helpful and compassionate, there is a recurring pattern of serious medical and safety concerns reported by families. We strongly recommend that you conduct an unannounced visit and specifically ask for the facility's recent state survey results and their protocols for medication management and fall prevention.
Google Reviews
Google Reviews
52 reviews analyzed“Oakview Nursing & Rehabilitation Center receives polarized feedback, with many reviewers praising the admissions and support staff, particularly Ashleigh Thomason, for their personal attention and kindness. However, several families have raised serious, critical concerns regarding the quality of medical care, including allegations of medication mismanagement, neglect, and physical injuries occurring during short-term stays. Families considering this facility should weigh the reported warm, homelike environment against these significant medical safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised admissions and patient liaison staff
- Homelike, welcoming atmosphere
- Active engagement and communication from specific staff members
- Frequent activities and events for residents
Concerns
- Serious medical mismanagement and medication errors (mentioned by 3 reviewers)
- Physical injuries and falls occurring under facility care (mentioned by 2 reviewers)
- Poor responsiveness and communication issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how welcoming the admissions team is; can you tell us more about how you help new residents transition into the community?
- 2What specific protocols do you have in place to ensure medication is administered accurately and double-checked by staff?
- 3How does the nursing team monitor residents to prevent falls or injuries during the night?
- 4With such a great reputation for frequent events, what does a typical weekly activity calendar look like for the residents?
- 5How do you ensure that communication remains consistent and responsive between the nursing staff and family members?
- 6What is your process for handling urgent medical changes or emergencies that occur after regular business hours?
Personalized based on this facility's data
Key Review Excerpts
“Ashleigh is amazing, she is wonderful with not only the residents but with the family also. She was there to answer all our questions. Come in after her normal work hours more than once to help with my SIL.”
“My mom was there until they almost killed her. She went to the emergency room from there was not coherent and was diagnosed with serotonin syndrome, among other life threatening conditions.”
“Oakview nursing home is a joke in a month there my g/f got pneumonia broke her back and the day they got sick of taking care of her they sent her to senior behavioral at Jackson purchase medical the day she left oakview senior behavioral discovered her lungs were full of blood clots.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections revealing problems with care planning and treatment quality, though these issues were corrected. The facility shows recurring deficiencies in infection control across both surveys, along with problems in care planning, quality of life support, and resident rights. While all violations have been addressed with correction dates, the pattern of repeated infection control issues and the complaint-triggered deficiencies warrant careful consideration during your visit.
Jun 13, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 13, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 13, 2021Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Jun 13, 2024
$7,823
Fine
Jun 13, 2024
$7,823
Ownership & Operations
Who Operates This Facility
Oakview Nursing & Rehabilitation Center
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 41 of 70
Ownership & Management
Owners
Shc Ky Holdings LLC
Owner · Organization
Asbr Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Shc Lp Holdings LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit oakviewnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.