Calvert City Convalescent Center
Strong Medicare quality ratings; families often praise consistently clean and well-maintained facility. Still worth an in-person visit.
based on 71 Google reviews
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What this means for your family
This facility is widely praised for its cleanliness and dedicated staff, making it a strong candidate for rehabilitation. However, because recent reports indicate significant delays in responding to call lights, we recommend asking management about their current staffing ratios and how they ensure timely assistance for residents needing help with personal care.
Google Reviews
Google Reviews
71 reviews analyzed“Calvert City Convalescent Center receives high praise for its cleanliness, friendly staff, and effective rehabilitation services. While most reviewers report excellent care and a welcoming environment, there is a critical concern regarding slow response times for call lights, which can impact resident dignity and safety.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and well-maintained facility
- Friendly and attentive nursing and support staff
- Effective physical therapy and rehabilitation services
- Engaging activities and social interaction for residents
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star staffing rating, how do you ensure that staff are consistently available to respond promptly when a resident uses their call light?
- 2I noticed your facility is highly rated for physical therapy; could you walk me through how a typical rehabilitation plan is integrated into a resident's daily routine?
- 3With a capacity of 95 residents, how do you foster a sense of community and ensure that the social activities remain engaging for everyone?
- 4Since your facility maintains such high marks for cleanliness and maintenance, what is your team's approach to ensuring that residents' living spaces stay comfortable and well-kept?
- 5How does your nursing team coordinate with families when there is a change in a resident's medical condition or an urgent health concern?
- 6What specific opportunities do you provide for family members to stay involved and connected with their loved ones during their stay here?
Personalized based on this facility's data
Key Review Excerpts
“The activities director and assistant do an incredible job helping patients enjoy life from painting fingernails, to book clubs, painting classes and even tablets for games and staying connected to the world.”
“The nurses, med techs and PT folks were attentive, kind and professional, and helped me to return home quickly. The cook listened to my special diet (pescatarian ) and made sure my food was nutritious.”
“She says she pushes a button for service and it takes an hour for a response. She says she timed it. She needs assistance to use the restroom. Said she has fiddle in her pants due to having to wait so long.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Calvert City Convalescent Center shows recurring issues with emergency preparedness, food safety, and safety protocols across multiple surveys, though all deficiencies have been corrected. One family filed a complaint about protection of residents' belongings in 2024. The facility has addressed problems ranging from emergency planning and infection control to nutrition safety and accident prevention, but the pattern of repeat violations in emergency preparedness and food handling suggests ongoing operational challenges.
Dec 4, 2025Routine2
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop a communication plan.
Oct 3, 2024Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Nov 14, 2019Routine6
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Calvert City Convalescent Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit calvertccc.com
Medicare data downloads
Original nursing home datasets
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