Oakview Medical Care Facility
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
While the facility has a history of strong communication and community engagement, recent reports of hygiene issues and staff neglect are concerning. When touring, we strongly recommend inspecting resident rooms for cleanliness and asking management directly about their current staff training and oversight protocols.
Google Reviews
Google Reviews
36 reviews analyzed“Oakview Medical Care Facility receives high praise for its compassionate and attentive nursing staff, with many family members expressing peace of mind regarding their loved ones' care. However, recent reports from 2025 highlight serious concerns regarding hygiene and a perceived lack of professional training among some staff members. Families should weigh the long-standing reputation for warmth against these recent, critical reports of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong communication with families
- Clean and well-maintained environment
- Active engagement with community and ministry groups
Concerns
- Poor hygiene and lack of cleanliness in resident rooms (mentioned by 2 reviewers)
- Lack of compassion and professional training among staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given that Oakview has a 5-star staffing rating, how do you ensure that the high level of care remains consistent across all shifts, particularly regarding the personalized attention each resident receives?
- 2We noticed some recent feedback regarding room cleanliness; could you walk us through your daily housekeeping protocols and how you ensure that resident living spaces are kept to a high standard of hygiene?
- 3With your active involvement in local ministry and community groups, what kind of daily activities or social programs can my family member look forward to participating in?
- 4Regarding the recent state health inspection findings, what specific steps has the facility taken to address those areas and improve your overall compliance?
- 5How do you approach ongoing professional development and empathy training to ensure that all staff members provide the compassionate care that Oakview is known for?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating with family members during the process?
Personalized based on this facility's data
Key Review Excerpts
“They keep me informed on any change in his health or even mood. And they offer so many activities for the residents.”
“It seems that the employees of this facility don't care much at all for the residents. They leave soiled materials in the room with the resident.”
“St.Paul Visitation Ministry has been coming to Oak View/ Sutter for many months now. We can not express the amazing welcoming Mandy and her staff give us each time we come.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oakview Medical Care Facility shows a pattern of recurring safety and care planning deficiencies across three years of inspections, with fire safety issues, resident care planning problems, and quality of care concerns appearing in multiple surveys. While all violations have correction dates, the persistence of similar issues—particularly around fire safety systems and care plan development—suggests ongoing operational challenges that families should discuss during visits.
Feb 24, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 13, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 24, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 20, 2023Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Oakview Medical Care Facility
government
Ownership & Management
Owners
County of Mason
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit oakviewmcf.com
Medicare data downloads
Original nursing home datasets
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