Oakridge Manor Nursing and Rehabilitation Center L
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
Given the consistent and serious reports of medical neglect, hygiene issues, and poor dietary management, we strongly advise families to look elsewhere or conduct an unannounced, thorough inspection of the facility. If you must consider this location, prioritize speaking directly with the Director of Nursing about specific protocols for pressure ulcer prevention and diabetic meal tracking.
Google Reviews
Google Reviews
17 reviews on Google“Oakridge Manor Nursing and Rehabilitation Center faces severe criticism regarding patient hygiene, medical management, and communication. Multiple families have reported serious health complications, including untreated bedsores, infections, and improper dietary management for diabetic residents. While a few reviewers have praised the staff's friendliness, the overwhelming majority of detailed feedback highlights significant concerns regarding neglect and professional standards.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff members
- Clean facility environment
Concerns
- Poor hygiene and physical neglect (bedsores, lack of grooming) (mentioned by 3 reviewers)
- Inadequate communication with family members (mentioned by 2 reviewers)
- Understaffing leading to poor patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have mentioned how friendly the staff members are; how do you ensure that level of personal connection is maintained during busy shifts?
- 2What specific protocols do you have in place to ensure residents are groomed daily and that skin integrity is closely monitored?
- 3How does the nursing team communicate important updates or changes in health status to family members to ensure we are always in the loop?
- 4Could you tell me more about the meal service and how you ensure the dining experience is both nutritious and enjoyable for the residents?
- 5In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with doctors?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mom got bed sores that became septic and later died. I visited there it was elderly people sitting in there own feces and the staff allowed it to happen.”
“My brother is a diabetic and they’re giving him regular meals, regular soda etc., dietary doesn’t care, as it was mentioned to them.”
“Their Staff is very friendly they treated my mother excellent couldn't ask for a better place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 8 complaint-triggered deficiencies where families filed reports about issues like abuse protection, wound care, and resident assessments. The most recurring problems involve medication management, fire safety systems, and quality of care issues including wound care and accident prevention. While the facility corrects deficiencies when cited, many issues persist across multiple surveys, suggesting ongoing challenges with maintaining consistent care standards and safety protocols.
May 8, 2025Routine12
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
May 8, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 17, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 24, 2024Routine14
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 24, 2024Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Fine
May 8, 2025
$46,370
Payment Denial
May 8, 2025
9-day denial
Fine
Apr 24, 2024
$15,889
Payment Denial
Apr 24, 2024
10-day denial
Payment Denial
May 18, 2023
13-day denial
Ownership & Operations
Who Operates This Facility
Oakridge Manor Nursing and Rehabilitation Center L
for profit
Chain Affiliation
Pioneer Healthcare Management
9 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 8
Ownership & Management
Owners
Uddin, Fahim
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit legacyhcm.com
Medicare data downloads
Original nursing home datasets
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