Oaklawn Care & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 37 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (7 vs median 6.5)
Below average in MN · Meets national RN staffing standard · $59,001 in fines
What this means for your family
While Oaklawn is physically beautiful and offers a convenient location, the recent reports of medication errors and weekend understaffing are serious red flags. If you choose this facility, ensure you have a clear plan for monitoring your loved one's medication and be prepared to advocate strongly for their needs during weekend hours.
Google Reviews
Google Reviews
37 reviews on Google“Oaklawn Care & Rehabilitation Center receives polarized feedback, with many reviewers praising the physical beauty and cleanliness of the facility. However, significant concerns regarding staffing levels, medication management, and neglectful care—particularly on weekends—are raised by multiple families, suggesting a potential gap between the facility's appearance and the quality of daily care provided.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Convenient location near local hospital
- Friendly and compassionate staff members
- Spacious rehab unit with natural lighting
Concerns
- Understaffing, especially on weekends (mentioned by 3 reviewers)
- Neglectful care (e.g., leaving residents in soiled diapers or on the floor) (mentioned by 2 reviewers)
- Poor medication management and slow response to requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that your staffing rating is strong, how do you ensure that consistent level of care and attention is maintained during weekend shifts?
- 2I noticed some feedback regarding medication management; could you walk me through your current process for ensuring medications are administered accurately and on time?
- 3With the recent state health inspection findings, what specific steps or quality improvement projects has the facility implemented to address those areas?
- 4I see that you occasionally respond to family feedback online; how do you typically handle communication when a family member has a concern about a loved one's daily care or comfort?
- 5How do you ensure that residents' personal hygiene needs are addressed promptly throughout the day, particularly during busy periods?
- 6Since the facility is located so close to the hospital, what is your standard protocol for handling urgent medical changes or emergencies that require a higher level of care?
Personalized based on this facility's data
Key Review Excerpts
“Missed meds and doses. No response to med change requests for almost a week. Scheduled 1 staff to pull meds that they require 2 trained staff for resulting in waiting hours extra for treatment.”
“They are "short-staffed" on the weekends so he was left in soiled diapers (he can communicate but needs assistance walking, he can tell you if he needs to use the restroom) which led to a UTI and a fever Oaklawn staff didn't even know he had as they weren't checking on him!”
“Very good friendly and professional care. Doing a great job helping my mother recover from a fall and hip fracture.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oaklawn Care & Rehabilitation Center has a concerning pattern of deficiencies with families filing complaints about safety hazards, abuse reporting, and care planning issues. The facility shows recurring problems with safety supervision, abuse/neglect protocols, and basic care quality across multiple surveys from 2023-2025. While all violations appear to have correction dates, the repeated nature of safety and care issues, combined with six complaint-triggered deficiencies, suggests ongoing challenges families should investigate thoroughly.
Mar 3, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 16, 2025Routine13
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 6, 2024Routine2
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Oct 27, 2023Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 9, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jun 15, 2023Routine8
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Federal Penalties
Fine
Oct 27, 2023
$32,183
Payment Denial
Oct 27, 2023
20-day denial
Fine
Aug 28, 2023
$4,587
Fine
Aug 21, 2023
$4,587
Fine
Aug 14, 2023
$4,235
Fine
Aug 7, 2023
$3,882
Fine
Jul 17, 2023
$9,527
Ownership & Operations
Who Operates This Facility
Oaklawn Care & Rehabilitation Center
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 29 of 45
Ownership & Management
Owners
Hml LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Arem, Jeffrey
Owner
Jaffa, Noam
Owner
Stern, William
Owner
Halpert, Marc
Owner (parent company)
Legum, Joshua
Owner (parent company)
Muencz, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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