Oak Park Nursing and Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 100 Google reviews

Watch Oak Park Nursing and Rehab Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (24 vs median 7)
Bottom 25% in WI · Meets national RN staffing standard · Above recommended total nurse staffing
What this means for your family
Oak Park Place offers a vibrant community with excellent activity programs and a strong therapy team, making it a great choice for independent or assisted living. However, families should exercise caution regarding the memory care and skilled nursing units; specifically, ask for a tour of the actual living quarters, inquire about current staff-to-resident ratios, and request a clear policy on how communication is handled when medical concerns arise.
Google Reviews
Google Reviews
100 reviews on Google“Oak Park Place generally receives strong praise for its independent and assisted living programs, with many families highlighting a welcoming atmosphere, engaging activities, and a compassionate staff. However, there is a recurring pattern of negative feedback regarding the memory care and skilled nursing units, specifically concerning high staff turnover, inconsistent communication, and cleanliness issues. Families considering this facility should distinguish between the different levels of care, as experiences appear to vary significantly between independent living and higher-acuity units.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and varied activity programs
- Warm and welcoming staff
- Well-maintained and clean common areas
- Strong physical and occupational therapy teams
Concerns
- High staff turnover and inconsistent staffing levels (mentioned by 5 reviewers)
- Poor communication with families regarding medical care and documentation (mentioned by 4 reviewers)
- Cleanliness issues and unpleasant odors in rooms/hallways (mentioned by 3 reviewers)
- Poor quality or cold food service (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the staff engages with residents through your activity programs; could you tell us more about what a typical day looks like for someone living here?
- 2We noticed the facility is very well-maintained; what are your current protocols for ensuring all resident rooms and hallways remain fresh and clean?
- 3How does the nursing team ensure that medication management is handled accurately and consistently for every resident?
- 4What is the best way for us to stay in regular, clear communication with the clinical team regarding any changes in our loved one's medical care?
- 5Since the therapy teams are a known strength here, how do you coordinate physical and occupational therapy with the daily nursing care plan?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and managing the resident's care?
Personalized based on this facility's data
Key Review Excerpts
“The care at Oak Park Place is much better than most. While many nursing homes and rehab facilities house staff that are careless or unskilled, Oak Park Place has quite a few staff who take their work seriously and show their human soul.”
“A lot of staff turnover. Do not always or consistently deliver the services you pay for although the prices are high enough. Communication with residents and family is inconsistent or non existent.”
“This is the worst memory care center. My dad was there and wasn’t taken care of appropriately. The food was cold and disgusting looking I won’t feed it to my dog. The staff changed almost every week.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 11 deficiencies, including serious concerns about resident protection from abuse and neglect that persist across multiple recent surveys. The facility shows recurring problems with infection control, medication management, and building safety systems that appear repeatedly from 2023 through 2026. While most violations have correction plans, the pattern of repeated deficiencies in critical care areas suggests ongoing operational challenges families should carefully evaluate.
Feb 25, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 4, 2026Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 10, 2026Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 5, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 9, 2025Routine25
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jul 16, 2024Routine17
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Jan 10, 2026
$67,410
Payment Denial
Jan 10, 2026
17-day denial
Ownership & Operations
Who Operates This Facility
Oak Park Nursing and Rehab Center
for profit
Ownership & Management
Owners
Bernstein, Gregory
Owner
Chase, Byron
Owner
Chase, Theodore
Owner
Frank, Scott
Owner
Halford, Steven
Owner
Sadler, Robert
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Official Website
Visit oakparkplace.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Chamomile Assisted Living Ltd
1.5 miAssisted Living · Madison, WI
Madison Health and Rehabilitation Center
1.7 miNursing Home · Madison, WI
Arc Maternal & Infant Program
2.3 miAssisted Living · Madison, WI
Heritage Monona Cbrf
3.0 miAssisted Living · Monona, WI
Kindredhearts of Cottage Grove
3.8 miAssisted Living · Cottage Grove, WI
Arc Dayton St
3.9 miAssisted Living · Madison, WI