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Nursing HomeMedicaid Investigative

Oak Hill Center for Rehabilitation and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1020 North Union Street, Middletown, PA 17057136 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.2/5

based on 39 Google reviews

5
4
3
2
1
Oak Hill Center for Rehabilitation and Nursing Nursing Home in Middletown, PA — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (14 vs median 8.0)
  • High staff turnover (51%)
  • High RN turnover (63%)

Below average in PA · Below recommended RN staffing · Below chain average · $85,005 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility has a concerning pattern of neglect and poor communication that has worsened in recent years. If you are considering this location, we strongly advise you to look elsewhere, as multiple families have reported dangerous delays in medical response and unsanitary living conditions.

Google Reviews

Google Reviews

39 reviews on Google
OAK HILL CENTER FOR REHABILITATION AND NURSING faces severe, recurring criticism regarding patient neglect, slow response times to call bells, and poor communication with families. While a small minority of reviewers report positive experiences, the overwhelming majority of recent feedback highlights concerns about hygiene, inadequate staffing, and unprofessional conduct by nursing and administrative personnel.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean1.0ActivitiesN/AMeds2.0MemoryN/AComms1.0Value1.0

Strengths

  • Select individual staff members noted as caring
  • Occasional positive rehab outcomes
  • Open visitation policy

Concerns

  • Excessive wait times for call bell response and bathroom assistance (mentioned by 9 reviewers)
  • Poor communication with family members regarding patient status (mentioned by 6 reviewers)
  • Unsanitary conditions including pests and lack of cleanliness (mentioned by 5 reviewers)
  • Poor food quality and failure to accommodate dietary needs/allergies (mentioned by 5 reviewers)
  • Inadequate staffing levels leading to neglect (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(3)'21(4)'23(5)'25(4)'26(3)

Distribution · 42 analyzed

5
6
4
6
3
3
2
2
1
25

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about some of your individual staff members; how do you foster that culture of care within your larger team?
  • 2How does the nursing team ensure that call bells are answered promptly, especially during busy shift changes?
  • 3What specific steps are being taken to ensure the dining area and meal service meet all dietary and allergy requirements for residents?
  • 4How do you keep family members updated on a resident's daily health status and any changes in their condition?
  • 5Could you tell us more about the cleaning protocols in place to maintain a high standard of cleanliness in the resident rooms?
  • 6What kind of daily activities or social programs are available to keep residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

My 82 year old Aunt is in there. I have pushed the button for the nurses and nobody ever came in. I had to go find someone. My sister went in yesterday and she was sitting in a poop diaper for God knows how long.

Family member · 2026☆☆☆☆

Staff hid an advancing infection from us. My mom was in so much pain. Literally sobbing, leg bright red, swollen. Staff offered a Tylenol. We had to insist on an ambulance to the hospital.

Family member · 2026☆☆☆☆

The kitchen staff needs to look for people who have food allergies

Resident · 2024☆☆☆☆
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
70%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility60.9%
Worse than Avg
Here
60.9%
US
93.4%
PA
87.1%
Dauphin
83.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility40.5%
Worse than Avg
Here
40.5%
US
12.1%
PA
8.3%
Dauphin
10.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.3%
PA
18.4%
Dauphin
20.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.3%
Worse than Avg
Here
30.3%
US
15.5%
PA
17.7%
Dauphin
19.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
14.4%
PA
17.5%
Dauphin
17.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
19.5%
PA
19.9%
Dauphin
17.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.8%
Worse than Avg
Here
50.8%
US
81.8%
PA
69.2%
Dauphin
57.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility54.6%
Worse than Avg
Here
54.6%
US
79.8%
PA
68.7%
Dauphin
57.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
PA
1.4%
Dauphin
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
3penalties
Above state avg (10.1)
20 complaint-triggered
$85,005 in fines

Concerning pattern of family complaints resulted in 22 deficiencies, with issues recurring in protection from abuse and neglect, proper treatment and care, and accident prevention. Problems appear across multiple surveys from 2023-2025, suggesting ongoing challenges despite corrections being reported. Most deficiencies involve quality of care, resident safety, and medication management, with additional issues in dietary services and infection control.

Apr 7, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 4, 2025Routine
9
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Sep 11, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 4, 2025Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jun 4, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0805Actual harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Apr 24, 2025Complaint
1
0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Federal Penalties

Fine

Oct 30, 2024

$44,777

Fine

Apr 8, 2024

$8,167

Fine

Apr 8, 2024

$8,988

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oak Hill Center for Rehabilitation and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Mordechai Weisz

Chain Size

7 facilities nationwide

Chain avg rating: 2.6/5 · Rank 6 of 7

Ownership & Management

Key personnel

Popular Bank5% or Greater Mortgage InterestAhmad, AyeshaManaging Control - Governing BodySmith, RobertManaging Control - Governing BodyWeisz, MordechaiManaging Control - Governing BodyLions Healthcare Management LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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