Oak Grove Retirement Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (67%)
- High RN turnover (80%)
Below average in MS · Critically understaffed (RN) · Significantly below average staffing · $16,195 in fines
What this means for your family
Given the recent, consistent reports of poor hygiene and unprofessional staff, this facility requires extreme caution. We strongly recommend verifying current state inspection reports and conducting an unannounced visit to assess the environment before considering placement.
Google Reviews
Google Reviews
8 reviews analyzed“OAK GROVE RETIREMENT HOME faces significant criticism regarding its hygiene standards and staff professionalism. Multiple reviewers have reported concerns about facility cleanliness and poor responsiveness to medical needs, suggesting a decline in quality of care.”
Quality Themes
Tap a score for detailsStrengths
- None identified in recent reviews
Concerns
- Poor hygiene and cleanliness standards (mentioned by 2 reviewers)
- Rude or unprofessional staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Could you walk me through your daily cleaning and sanitation schedule to ensure the living areas stay fresh and tidy?
- 2How does the nursing team approach medication management to ensure everything is administered accurately and on time?
- 3What steps are in place to ensure that communication between the staff and family members stays consistent and clear?
- 4How do you train your team to maintain a professional and supportive environment for the residents?
- 5What is the protocol for handling a medical emergency during the night or over the weekend?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“This place is filthy. The smell of pee will over power you as soon as you walk in. The people that stay there walk around with pee running down their legs and smell like poop.”
“My mother stayed there and I found the hygiene was a huge issue. Staff is super rude etc...”
“Rude staff and unhealthy facility. Look in the site. They have poor inspection.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
5
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents who lost too much weight
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oak Grove Retirement Home has 26 federal deficiencies across four surveys, with families filing complaints that triggered inspections regarding medication management issues. The facility shows recurring problems with care planning, medication management, and quality of care including wound care and mobility assistance. While all deficiencies have correction dates, the pattern of repeated violations across multiple surveys suggests ongoing challenges with consistent care delivery.
Nov 13, 2025Routine5
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 30, 2024Routine9
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jun 1, 2023Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 13, 2023Routine10
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jul 30, 2024
$8,097
Fine
Jul 30, 2024
$8,098
Ownership & Operations
Who Operates This Facility
Oak Grove Retirement Home
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit oakgroveltc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.