Oak Grove Nursing Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation, with many families praising the attentive nurses and clean environment. However, you should closely monitor the administrative side and food quality, as some families have reported unprofessional office staff and unappealing meals.
Google Reviews
Google Reviews
23 reviews on Google“Families can expect a facility that is highly praised for its compassionate nursing staff and cleanliness, particularly for short-term rehab needs. However, there are serious historical concerns regarding medical oversight and administrative professionalism that should be investigated during a visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Excellent short-term rehabilitation care
- Professional and friendly aides
Concerns
- Administrative unprofessionalism and lack of compassion (mentioned by 2 reviewers)
- Inconsistent food quality and seasoning (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses, often using the reviewer's name and referencing specific staff members or residents. They demonstrate high empathy, particularly when addressing bereavement or medical concerns.
Questions for Your Tour
- 1It's great to see how much the management engages with feedback from the community; how does the administration work with families to address any concerns that arise?
- 2We've heard wonderful things about the compassion of your nursing staff and the cleanliness of the facility, but how do you ensure that level of care remains consistent across all shifts?
- 3Since we are looking for consistent nutrition, could you tell us more about how the dining menus are planned and how you ensure the food is flavorful and well-seasoned?
- 4What is the protocol for handling medical emergencies or sudden changes in health during the night or over the weekend?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
- 6For residents transitioning from short-term rehab, what does the support system look like to help them settle into long-term care here?
Personalized based on this facility's data
Key Review Excerpts
“The staff are not only knowledgeable but also kind and friendly. Everyone is treated with respect. That kind of dignity really matters.”
“My family and I brought by dad to Oak Grove to receive rehab and they truly cared for all of his needs. The nursing staff treated him like family and administration was extremely easy to work with.”
“The nurses were very attentive, professional, as well as compassionate. They were doing rounds every 4 hours and came quickly if I hit the call button.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports leading to inspections that found serious issues with abuse/neglect reporting and resident grievance handling. The facility shows recurring problems with medication management, appearing in multiple surveys from 2023 to 2025, and has struggled with infection control and care planning. While all deficiencies show correction dates, the pattern of repeated medication safety issues and family complaints about protection from harm warrant careful consideration during your visit.
Sep 10, 2025Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 21, 2024Routine1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 11, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 4, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 11, 2023Routine3
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Jul 11, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
RS GOLDEN TRIANGLE LLC
DANIEL R DUPLECHIN
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit oakgrovenursinghome.com
Medicare data downloads
Original nursing home datasets
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