Northwood Skilled Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 39 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (60%)
Bottom 25% in OH · Below recommended RN staffing · Below chain average · $34,976 in fines
What this means for your family
While one family noted positive experiences with dementia care, the overwhelming number of reports regarding unresponsiveness and medication errors is concerning. We strongly recommend that you schedule an unannounced visit and speak directly with current families before choosing this facility, as the communication and staffing issues appear systemic.
Google Reviews
Google Reviews
39 reviews on Google“Northwood Skilled Nursing and Rehabilitation faces significant criticism regarding communication, staffing levels, and professional conduct. While one reviewer praised the care for dementia patients, the majority of feedback highlights severe issues including unresponsiveness to call buttons, medication management errors, and concerns regarding staff behavior. Families should be aware of recurring reports of poor administrative follow-through and difficulties in obtaining medical information.”
Quality Themes
Tap a score for detailsStrengths
- Attentive care for dementia patients
- Availability of pet therapy
- Flexible meal options for residents
Concerns
- Poor communication and lack of responsiveness from staff (mentioned by 4 reviewers)
- Understaffing and slow response to call buttons (mentioned by 2 reviewers)
- Medication management and documentation errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about your pet therapy programs; how often do the animals visit the residents?
- 2With the different meal options you offer, how can we work with your team to ensure a loved one's specific dietary preferences are always met?
- 3How does the nursing team ensure that medication schedules and documentation are handled accurately every single day?
- 4What steps are being taken to ensure that call buttons are answered promptly, even during busier shifts?
- 5Can you tell us more about the specific care and engagement activities available for residents in the memory care unit?
- 6How does the communication process work between the nursing staff and family members regarding daily updates or changes in health?
Personalized based on this facility's data
Key Review Excerpts
“They are very caring , workers with the patients, they are attentive to their wants and needs as dementia patients, the patients are clean they eat well nourishing meals and plenty of it”
“I have been there multiple times and had to help him out of bathroom ourselves because no one came after he continued to push the help button, very dirty place.”
“They have changed mom’s medication frequently and diet consistency without telling us. They are not compassionate with family. We had 2 care conferences in almost 4 years.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaint reports leading to 10 deficiencies, with recurring concerns about safety and accident prevention appearing in both 2023 and 2024. The facility has persistent issues with fire safety and building systems, food safety and dietary services, and medication management. While most deficiencies show correction dates, the pattern of repeated safety violations across multiple years suggests ongoing operational challenges that families should investigate during visits.
Nov 20, 2025Complaint4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 20, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 21, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 5, 2023Routine19
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Aug 18, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 26, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Jun 20, 2024
$19,383
Fine
Oct 5, 2023
$15,593
Ownership & Operations
Who Operates This Facility
Northwood Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Michael Slyk
7 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 7
Ownership & Management
Owners
D'amico, Daniel
Owner
Slyk, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit northwoodsnf.com
Medicare data downloads
Original nursing home datasets
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