Aventura at Oakwood Village
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 54 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (15 vs median 8.0)
- High staff turnover (58%)
Bottom 25% in OH · Below recommended RN staffing · Worst in AVENTURA HEALTH GROUP chain · No penalties on record
What this means for your family
While the rehabilitation and therapy teams are highly regarded, the facility is currently struggling with significant staffing shortages. Families should ask specifically about current nurse-to-patient ratios and how the facility manages call-light response times during evenings and weekends before committing.
Google Reviews
Google Reviews
54 reviews on Google“Aventura at Oakwood Village receives highly polarized feedback, with many families praising the beautiful campus, engaging activities, and effective therapy teams. However, significant concerns persist regarding chronic understaffing, which multiple reviewers report leads to long wait times for medication and assistance with basic needs like toileting.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy teams
- Clean and well-maintained campus environment
- Engaging social activities and events
- Compassionate and friendly nursing staff
Concerns
- Chronic understaffing leading to long wait times for care (mentioned by 5 reviewers)
- Significant delays in medication administration (mentioned by 3 reviewers)
- Inadequate assistance with basic hygiene and toileting (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding staffing levels, what specific steps is the facility taking to ensure that residents receive timely assistance with daily hygiene and toileting needs?
- 2I noticed the CMS staffing rating is currently lower than average; how does your leadership team ensure that your nursing staff is adequately supported so they can provide consistent, high-quality care?
- 3Medication management is a priority for us; could you walk us through your current process for administering medications and how you ensure accuracy and timeliness for each resident?
- 4We read wonderful things about your rehabilitation therapy team; how do they collaborate with the nursing staff to ensure a resident's progress is maintained throughout the rest of the day?
- 5With 116 residents on campus, how do you balance the need for personalized attention with the demands of a larger facility to ensure no one feels overlooked?
- 6We are very interested in the social activities mentioned by others; could you describe a typical week of programming and how you encourage residents with different mobility levels to participate?
Personalized based on this facility's data
Key Review Excerpts
“The nursing, therapy and Dining services were wonderful and accommodating. Thank you for easing the stress of being a caregiver and supportive”
“The rehab part is great while the care she received was awful. The answer to everything was , "we are short staffed ". They give showers twice a week if your lucky., and if you get one the water is cold . The call light time is whenever they want 2-6 hour wait time for meds or to go to the bathroom.”
“My father was at Oakwood Village for the last month-and-a-half of his life. The care was compassionate. ALL of the staff who interacted with dad were wonderful and kind. The facility was very clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Aventura at Oakwood Village has significant inspection issues with families filing 15 complaints triggering federal investigations. The facility repeatedly struggles with resident safety (accident prevention appearing in multiple complaint surveys), medication management (including error rates exceeding 5%), and abuse/neglect reporting procedures. While deficiencies show correction dates, the pattern of recurring safety and medication problems across multiple years, combined with frequent family complaints, suggests ongoing operational challenges that warrant careful consideration before placement.
Mar 13, 2026Complaint4
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 24, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 18, 2025Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
May 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 20, 2025Routine14
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Dec 27, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Aventura at Oakwood Village
for profit
Chain Affiliation
Aventura Health Group
12 facilities nationwide
Chain avg rating: 1.8/5 · Rank 7 of 11 (Worst)
Ownership & Management
Owners
Awesome Healthcare Assets LLC
Owner · Organization
Eom Health Care Holdings LLC
Owner · Organization
Syhehe Dotoa Trust
Owner (parent company) · Organization
White Horse Family Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit aventuraatoakwoodvillage.com
Medicare data downloads
Original nursing home datasets
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