See every facility — official ratings, family reviews, no referral fees.
Nursing Home

Northrise Wellness & Rehabilitation

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

2884 North Road Runner Parkway, Las Cruces, NM 8801131 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 84 Google reviews

5
4
3
2
1

Watch Northrise Wellness & Rehabilitation

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the facility is highly regarded for its physical therapy and social activities, the recent increase in reports regarding medical neglect and poor hygiene is concerning. We strongly advise families to conduct unannounced visits and to ask specifically about the facility's protocol for escalating medical concerns to emergency services.

Google Reviews

Google Reviews

84 reviews on Google
Northrise Wellness & Rehabilitation receives high praise for its physical therapy team and welcoming atmosphere, with many families noting the facility is clean and staff are generally kind. However, there is a stark divide in experiences, as several families have reported serious concerns regarding neglect, poor communication during medical emergencies, and inconsistent hygiene standards. Prospective families should weigh the positive feedback regarding rehabilitation services against the critical reports of inadequate nursing oversight.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0Activities9.0Meds3.0MemoryN/AComms4.0Value7.0

Strengths

  • Highly effective physical and occupational therapy
  • Warm, welcoming facility environment
  • Professional and attentive social services staff
  • Clean and well-maintained common areas

Concerns

  • Neglect and lack of basic patient care (hygiene/showering) (mentioned by 3 reviewers)
  • Slow or inadequate response to medical emergencies (mentioned by 3 reviewers)
  • Inconsistent cleanliness in resident rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(1)'22(6)'24(21)'26(4)

Distribution · 87 analyzed

5
65
4
13
3
0
2
2
1
7

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2Given the focus on rehabilitation here, what protocols are in place to ensure consistent hygiene and personal care assistance for residents who need extra help?
  • 3Could you walk me through your process for managing and administering medications to ensure accuracy and timeliness for residents?
  • 4How does your nursing team coordinate with the therapy staff to ensure that medical needs are monitored closely, especially during the transition from acute care?
  • 5What is your facility's specific procedure for responding to urgent medical concerns, and how do you keep families informed during those moments?
  • 6I see that room cleanliness is a priority for your common areas; how often is housekeeping scheduled for individual resident rooms to maintain that same standard?

Personalized based on this facility's data


Key Review Excerpts

A special word of mention goes out to Pablita in Social services who was a tremendous help and all the nursing staff, CNA's and physical therapists who made my recovery possible.

Rehab patient · 2024★★★★★

The Physician's group who oversee care at this facility are incompetent. My father was showing signs of severe infection and was not sent to the emergency room for two days.

Long-term resident's family · 2025☆☆☆☆

I have been here multiple times with my mother where she was having a hard time breathing and concentrating and I had to be the one to call 911. My mother was left in her own urine.

Long-term resident's family · 2025☆☆☆☆
Source: 84 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.28hrs
OK
Registered nurses for medical care
Total Nursing
6.47hrs
OK
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
3/ 5
Worse Than Avg

2

measures

Mixed Results

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility79.6%
Worse than Avg
Here
79.6%
US
79.8%
NM
86.4%
Dona ana
85.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.3%
Mixed vs Avgs
Here
87.3%
US
81.8%
NM
86.1%
Dona ana
91.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
NM
1.2%
Dona ana
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

24deficiencies
Above state avg (16.6)
13 complaint-triggered

This facility has a concerning pattern of deficiencies across all five surveys, with 9 complaint-triggered violations indicating families have filed reports about problems. The most recurring issues involve care planning and assessment, nursing staffing and competency, and resident rights violations. Recent surveys show persistent problems with infection control, medication management, and safety hazards, though the facility reports correction dates for all deficiencies.

Apr 7, 2026Complaint
1
0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Feb 20, 2026Complaint
3
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 11, 2025Complaint
2
0726Potential for harm · WidespreadResolved (past non-compliance)

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 30, 2025Routine
15
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0609Minimal · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jan 30, 2025Complaint
5
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 1, 2024Complaint
1
0660Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Northrise Wellness & Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

66 facilities nationwide

Chain avg rating: 2.4/5 · Rank 59 of 188

Ownership & Management

Owners

Northrise Healthcare LLC

Owner · Organization

100%

Northrise Advisors LLC

Owner (parent company) · Organization

Nr Runner Trust

Owner (parent company) · Organization

First Sweetzer Holdings LLC

Owner (parent company) · Organization

Sasem Investments LLC

Owner (parent company) · Organization

Garetz, David

Owner (parent company)

Kaplan, Esther

Owner (parent company)

Davidovich, Niv

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Gurwitz, Solomon

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Hagins, Elizabeth

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mindle, Adam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Sternshein, Jennifer

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Garetz, DavidManagerSlaughter, MichaelManagerStolarczyk, LisaManager2884 N Roadrunner Pkwy Nm LLCAdp of the SnfNr Realty Advisors LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call