Ambassador Garden

This report details a complaint investigation regarding alleged staff neglect leading to multiple pressure injuries for a resident. The investigation found no sufficient evidence to substantiate the allegations, and the report concludes the complaint is Unsubstantiated at this time.

This report details a complaint investigation concerning allegations of illegal resident eviction and failure to issue a refund. The investigation found that both allegations were unsubstantiated based on interviews and record reviews. No deficiencies were cited in this report.

The facility underwent an unannounced annual inspection. The report details observations across various areas, including bedrooms, bathrooms, common areas, and kitchen. Overall, the inspection noted several positive compliance points, and no deficiencies were cited during the visit.

The facility underwent a Case Management visit on January 10, 2025, to check on the safety and wellness of residents evacuated from Inn at the Park Ventura. The Licensing Program Analyst conducted a physical plant tour and confirmed that no immediate health and safety issues were noted. No further action was deemed necessary at the time of the visit.

The inspection was an unannounced annual visit conducted on April 25, 2024. The facility generally appeared clean, with positive observations regarding emergency equipment, medication management, and common areas. Two deficiencies were noted concerning physical plant maintenance: a damaged screen door and cracked fire door glass.

This report details a complaint investigation conducted on March 19, 2024, regarding allegations of staff yelling at a resident and failure to provide assistance. The investigation found that the allegations were unsubstantiated based on interviews with residents and staff. No specific deficiencies were cited in the report.