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Nursing HomeMedicaid Investigative

Northfield Retirement Communities Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2100 Circle Drive, Scottsbluff, NE 6936166 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 20 Google reviews

5
4
3
2
1
Northfield Retirement Communities Care Center Nursing Home in Scottsbluff, NE — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (10 vs median 5)
  • High staff turnover (60%)
  • High RN turnover (86%)

Bottom 25% in NE · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

The Residency at Northfield is highly recommended for independent living, where residents enjoy a vibrant social life and freedom from home maintenance. However, families seeking skilled nursing or long-term care should exercise caution and conduct thorough due diligence, as multiple reviewers have expressed dissatisfaction with the care center's services and professional conduct.

Google Reviews

Google Reviews

20 reviews on Google
Northfield Retirement Communities is highly regarded by residents of its independent living section, 'The Residency,' who praise the social environment, freedom from home maintenance, and sense of community. However, the facility has received critical feedback regarding its long-term care and nursing services, with some reviewers explicitly advising against it for long-term care and one report of unprofessionalism and discriminatory behavior.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean8.0Activities9.0MedsN/AMemoryN/AComms3.0Value8.0

Strengths

  • Strong sense of community and friendship
  • Relief from home maintenance and chores
  • Active social calendar and dining opportunities
  • Safe and secure living environment

Concerns

  • Poor reputation for long-term/nursing care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(4)'21(1)'24(1)'26(3)

Distribution · 21 analyzed

5
12
4
2
3
0
2
1
1
6

How They Respond to Reviews

55%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It is wonderful to see how much you value feedback from the community; how does the administration use resident and family input to improve daily operations?
  • 2We've heard lovely things about the social calendar and the sense of friendship here; could you walk us through what a typical day of activities looks like for a resident?
  • 3With the focus on providing a safe and secure environment, what specific protocols are in place for managing medical emergencies or sudden changes in health?
  • 4Since we are looking for consistent long-term care, how does the nursing team ensure continuity of care and personalized attention for each resident?
  • 5How does the facility ensure that communication between the nursing staff and family members remains frequent and clear regarding a resident's well-being?
  • 6How does the team manage the daily needs and clinical care requirements for all 66 residents to ensure everyone receives timely assistance?

Personalized based on this facility's data


Key Review Excerpts

I have lived in The Residency & Vista at NRC Vista Assisted Living for seven years now. We have a great staff. They take good care of us.

Long-term resident · 2026★★★★★

We enjoy dining with our new friends. This was a great decision. Life is easier here with meals prepared for us, no yard work.

New resident · 2025★★★★

This place is very unprofessional and they like to violate your civil rights saying that if you are a Spanish speaking person you may no longer speak it because other people do not understand it

Visitor/Family member · 2024☆☆☆☆
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
4.08hrs
100%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
89%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

12

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility77.1%
Worse than Avg
Here
77.1%
US
95.5%
NE
96.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
15.5%
NE
20.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.3%
Worse than Avg
Here
33.3%
US
19.5%
NE
19.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
12.1%
NE
4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
19.4%
NE
26.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
14.4%
NE
19.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.9%
Better than Avg
Here
90.9%
US
81.8%
NE
80.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility74.4%
Worse than Avg
Here
74.4%
US
79.8%
NE
75.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
NE
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (6.7)
4 complaint-triggered

This facility has persistent issues across multiple areas, with families filing complaints that led to federal findings. The most recurring problems involve food service and dietary management, medication management, and staff training requirements. While all deficiencies show correction dates, concerning patterns repeat across surveys, including food safety violations appearing in three consecutive inspections and medication errors exceeding acceptable rates, suggesting ongoing operational challenges families should investigate during visits.

Mar 10, 2026Complaint
2
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 8, 2025Routine
11
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0940Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jan 15, 2025Complaint
2
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0844Minimal · WidespreadCorrected

Administration Deficiencies

Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

Jun 18, 2024Routine
13
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0607Minimal · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

May 1, 2023Routine
6
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Northfield Retirement Communities Care Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Bewley, GwendolynW-2 Managing EmployeeDabney, ValerieW-2 Managing EmployeeJohnson, WilliamW-2 Managing EmployeeRamirez, ShelleyW-2 Managing EmployeeGardner, JanetOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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