Monument Rehabilitation and Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 22 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 5)
- High staff turnover (61%)
- High RN turnover (64%)
Bottom 25% in NE · Critically understaffed (RN) · Worst in LME FAMILY HOLDINGS chain · $59,382 in fines · Special Focus Facility (CMS)
What this means for your family
This facility has received strong praise from recent rehab patients regarding the quality of nursing care and recent building renovations. However, families should be aware of reports regarding unprofessional intake communication and potential inconsistencies in care when family members are not present; we recommend scheduling an unannounced visit to observe staff interactions firsthand.
Google Reviews
Google Reviews
22 reviews on Google“Monument Rehabilitation and Care Center receives polarized feedback, with recent patients praising the quality of care and staff friendliness, while some family members express deep concerns regarding staff attitudes and perceived neglect. While long-term residents and rehab patients often report positive experiences, others have encountered unprofessional behavior during the intake process and feel that care quality fluctuates based on family presence.”
Quality Themes
Tap a score for detailsStrengths
- Caring and friendly nursing staff
- Positive recent facility renovations
- Effective post-surgery rehabilitation care
Concerns
- Understaffing and rushed staff (mentioned by 2 reviewers)
- Unprofessional or dismissive staff attitude (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has recently undergone some renovations; how have these updates impacted the daily environment and comfort for the residents?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure that residents receive timely assistance when they call for help?
- 3How does your leadership team ensure consistent and professional communication with families regarding their loved one's care plan and health status?
- 4I see that you actively engage with feedback online; what is your process for addressing family concerns or suggestions to improve the quality of care?
- 5Since post-surgery rehabilitation is a noted strength here, how do you coordinate the transition from intensive therapy to ongoing daily nursing care?
- 6What steps are being taken to address the recent state-level findings to ensure a safer and more stable environment for all 160 residents?
Personalized based on this facility's data
Key Review Excerpts
“I was in there from June until the middle of August last year and I have nothing but praise for all the staff that took care of me while I was in there.”
“I have been in the care of this facility for about 3 weeks now. Their care is equal to if not better that the care facilities I've stayed in over the past year from Eastern NE to back home.”
“After stopping by to see what we may need with my grandpa's placement on Monday in the facility the staff we spoke with ask what he would be coming for and after telling her she stated "oh not another one".”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Monument Rehabilitation and Care Center shows concerning patterns with 59 deficiencies across 8 surveys, including 19 triggered by family complaints. Recurring issues involve medication management errors, infection control problems, and safety hazards. Recent deficiencies in 2025 indicate ongoing problems with medication oversight, abuse reporting, and resident communication rights, suggesting persistent quality issues despite correction claims.
Aug 16, 2025Routine12
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Aug 16, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jul 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 3, 2025Complaint6
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Dec 16, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2024Complaint5
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Apr 3, 2025
$16,744
Fine
Aug 1, 2024
$11,438
Ownership & Operations
Who Operates This Facility
Monument Rehabilitation and Care Center
for profit
Chain Affiliation
Lme Family Holdings
15 facilities nationwide
Chain avg rating: 2.2/5 · Rank 15 of 15 (Worst)
Ownership & Management
Owners
Ydgk LLC
Owner · Organization
Friedman, Steven
Owner
Halpert, Ephraim
Owner
Abbas Jam Trust
Owner (parent company) · Organization
Mgjr Equity LLC
Owner (parent company) · Organization
Getz, Mordechai
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit monumentrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.