Northampton County-Gracedale
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 8.0)
Bottom 25% in PA · $154,330 in fines · Abuse citation
What this means for your family
Gracedale's ability to provide care varies significantly by department and shift. While many families report excellent communication and compassionate nursing, the recurring reports of medical oversight failures and understaffing are critical risks. If you choose this facility, maintain a very active presence, monitor medical charts closely, and ensure you have a direct line of communication with the nursing supervisor.
Google Reviews
Google Reviews
79 reviews on Google“Gracedale Nursing Home receives highly polarized feedback, with experiences ranging from exceptional, compassionate care to reports of severe neglect and understaffing. Families frequently praise individual nurses and staff members for their kindness and communication, while others report critical failures in medical oversight, hygiene, and responsiveness. The facility's reputation is heavily influenced by inconsistent staffing levels and concerns regarding the quality of care provided during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive individual nursing staff
- Regular and proactive family communication
- Clean facility environment
- Engaging community events and volunteer programs
Concerns
- Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor medical oversight and failure to address health changes (mentioned by 6 reviewers)
- Missing personal belongings and property (mentioned by 3 reviewers)
- Inadequate hygiene and assistance with daily living (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've heard wonderful things about your community events and volunteer programs; could you tell me more about what a typical week of activities looks like for the residents?
- 2Since family communication is a strength here, how do you typically keep loved ones updated on day-to-day changes?
- 3How does the nursing team monitor for subtle changes in a resident's health to ensure medical needs are addressed promptly?
- 4With a large resident population, what specific steps are in place to ensure that medication management is handled accurately and on schedule?
- 5What protocols do you have in place to ensure that personal belongings are kept secure and that residents receive timely assistance with their daily hygiene needs?
- 6In the event of a medical emergency after hours, what is the process for coordinating care between the on-site staff and physicians?
Personalized based on this facility's data
Key Review Excerpts
“The level of nursing care and compassion shown by the staff was truly outstanding. The staff and nurses (especially Nurse Katrina and the entire SW-1 t”
“My father was there for only a short time, but he was well taken care of, regular showers, always clean. The staff and nurses were awesome. They called me with updates on a regular basis”
“I told them my father was having a stroke, and the nurse said he wasn't. 3 weeks later, he was dead. Hospital records show he had stroke.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering serious deficiencies including resident abuse and neglect, accident hazards, and inadequate nursing staffing. The facility shows recurring problems with fire safety systems, care planning, and infection prevention across multiple surveys. While all deficiencies report correction dates, the pattern of repeated safety violations and complaint-driven investigations raises concerns about consistent quality oversight.
Oct 17, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 2, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Sep 23, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 16, 2025Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Sep 19, 2025
$9,113
Fine
Sep 19, 2025
$91,202
Fine
Jun 25, 2025
$22,257
Ownership & Operations
Who Operates This Facility
Northampton County-Gracedale
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit gracedale.org
Medicare data downloads
Original nursing home datasets
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