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Nursing HomeMedicaid

North Shore Health & Rehab Facility

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

1365 W 29th St, Loveland, CO 80538120 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 24 Google reviews

5
4
3
2
1
North Shore Health & Rehab Facility Nursing Home in Loveland, CO — Street View
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What this means for your family

The facility's rehabilitation therapy team is frequently praised for helping patients regain mobility, making it a potential option for short-term recovery. However, the recurring reports of safety lapses and poor communication regarding patient incidents are serious red flags; we strongly advise families to ask for the facility's recent state survey results and specific protocols for fall prevention.

Google Reviews

Google Reviews

24 reviews on Google
North Shore Health & Rehab Facility receives highly polarized feedback, with some families praising the dedicated therapy teams and attentive nursing staff, while others report severe incidents of neglect and poor communication. While recent reviews highlight improvements in food quality and cleanliness, critical concerns regarding patient safety, fall prevention, and staff professionalism persist. Families should approach this facility with caution and conduct thorough, in-person observations.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean8.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Clean, well-maintained facility environment
  • Polite and welcoming nursing and support staff
  • Improved food quality

Concerns

  • Negligent patient care and safety failures (e.g., falls, lack of proper attire/supplies) (mentioned by 2 reviewers)
  • Inadequate CNA responsiveness and poor resident assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(2)3.72024(9)5.02025(6)2.12026(10)

Distribution · 27 analyzed

5
16
4
1
3
0
2
0
1
10

How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily routine?
  • 2I noticed that communication is a top priority for families; what is your standard process for keeping us updated on our loved one's daily status and any changes in their care?
  • 3We want to ensure our loved one feels safe and well-attended to; what specific protocols do you have in place to ensure prompt assistance when a resident calls for help?
  • 4Regarding resident safety and fall prevention, could you walk us through how your team monitors residents and what steps are taken to ensure they are properly supported throughout the day?
  • 5I see that you actively engage with feedback online; how does that resident and family input help you shape the daily activities and overall environment here?
  • 6How do you ensure that personal supplies and hygiene needs are consistently met and tracked for each resident?

Personalized based on this facility's data


Key Review Excerpts

With her severe cognitive impairment and recovering from anesthesia mom needed two people to help her get out of bed... Today she is able to walk down a long corridor using as walker and is moving back to her memory care facility.

Memory care family member · 2025★★★★★

I had the most amazing care from ALL staff members. I couldn’t believe how lucky I got as I’ve heard so many nursing home nightmares.

Rehab patient · 2025★★★★★

In a week they let my mother fall at night and literally break her neck ON fall watch WITH ALARMS. When I called because they DIDN'T CALL ME. She was on her way to the hospital.

Long-term resident's family · 2024☆☆☆☆
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.98hrs
OK
Registered nurses for medical care
Total Nursing
3.99hrs
97%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

4

measures

Worse Than Avg

7

measures

Mixed Results

6

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
15.3%
CO
14.4%
Larimer
17.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.9%
Worse than Avg
Here
26.9%
US
19.4%
CO
21.7%
Larimer
21.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
14.4%
CO
13.8%
Larimer
14.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility9.7%
Worse than Avg
Here
9.7%
US
5.3%
CO
5.0%
Larimer
4.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.9%
Worse than Avg
Here
12.9%
US
12.1%
CO
8.5%
Larimer
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
19.5%
CO
11.3%
Larimer
14.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.9%
Mixed vs Avgs
Here
80.9%
US
81.8%
CO
76.3%
Larimer
75.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.0%
Mixed vs Avgs
Here
75.0%
US
79.8%
CO
75.6%
Larimer
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
CO
1.5%
Larimer
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (8.8)
5 complaint-triggered
$4,233 in fines

This facility has a concerning pattern of 52 deficiencies across multiple surveys, with families filing complaints that led to findings about resident rights violations and inadequate daily care assistance. The most recurring issues involve fire safety systems, infection control, and food safety, with problems persisting across multiple years. While all deficiencies show correction dates, the high volume and repeat issues in critical safety areas warrant careful consideration during your visit.

Apr 22, 2026Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 16, 2024Routine
7
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 26, 2023Complaint
4
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 10, 2020Routine
29
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0908Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0928Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.

Mar 5, 2019Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
2deficiencies
Aug 12, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Apr 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 16, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jul 9, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Jul 2, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Jun 13, 2024Routine
N/A0000 & 0353

The Initial Comments (ID Tag 0000) are informational only and are a representation of the facility' s general characteristics. The survey was conducted under the regulatory requirements of 42 CFR Part 483.70(a)The facility is one story, Type V (000) construction and is protected by an automatic fire sprinkler system. The facility is classified as Fully Sprinklered. The 120 bed facility was surveyed on June 13, 2024 using the National Fire Protection Association, (NFPA) Life Safety Code (2012) Chapter 19, Existing Health Care Occupancies. Life safety features that met the requirements for new construction at the time of licensure or certification shall be maintained and not diminished. The deficiencies cited were discussed with Maintenance staff during the exit conference conducted at the end of the on-site survey. The reported daily census to be 80 residents on the day of the survey. Through observation during documentation review, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13. This was evidenced by the following:1. Fire sprinkler gauge is outdated in the fire sprinkler riser room (2018).2. Missing fire sprinkler escutcheon plate in the main lobby.3. A 5-year fire sprinkler internal obstruction testing report was not provided for the wet system.5.3.2* Gauges. 5.3.2.1 Gauges shall be replaced every 5 years or tested every 5 years by comparison with a calibrated gauge.5.3.2.2 Gauges not accurate to within 3 percent of the full scale shall be recalibrated or replaced.NFPA 25, 5.2.1.1.5 Escutcheons and coverplates for recessed, flush, and concealed sprinklers shall be replaced with their listed escutcheon or coverplate if found missing during the inspection.NFPA 25 14.2.1 Except as discussed in 14.2.1.1 and 14.2.1.4 an inspection of piping and branch line conditions shall be conducted every 5 years by opening a flushing connection at the end of one main and by removing a sprinkler toward the end of one branch line for the purpose of inspecting for the presence of foreign organic and inorganic material. These deficiencies have the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the Administrator and Maintenance Director during the exit conference.

May 16, 2024Routine
N/A0000, 0686, 0697 and 4 more

A recertification survey was conducted from 5/13/24 to 5/16/24. Six deficiencies were cited. An Emergency Preparedness survey was conducted from 5/13/24 to 5/16/24. No deficiencies were cited. Based on observations and staff interviews, the facility failed to maintain an infection control and prevention program designed to provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections in one of three units. Specifically, the facility failed to:-Follow proper infection control processes for cleaning and disinfecting lifts and vital signs equipment on the Parkview unit; and,-Use proper infectio.. Based on observations, interventions and record review, the facility failed to store, prepare, distribute and serve food in a sanitary manner in the main kitchen.Specifically the facility failed to:-Ensure the high temperature dish washing machine functioned at the proper temperatures for one of two facility dish washing machines;-Ensure, for a high temperature dish washing machine, an irreversible registering surface temperature indicator (test strip) was present .. Based on observations, record review and interviews, the facility failed to assess, accurately document and provide treatment for one (#32) of four residents reviewed for pressure ulcers out of 31 sample residents.Specifically, the facility failed to:-Ensure the progress of Resident #32' s pressure ulcers was documented consistently and accurately;-Identify Resident #32 had a pressure wound which had reopened on her coccyx; and,-Obtain appropriate .. Based on observations, record review and interviews, the facility failed to ensure residents received food and fluids prepared in a form designed to meet his or her needs.Specifically, the facility failed to ensure residents who were prescribed mechanically altered diets had food prepared according to their diet order of level six soft and bite-sized texture as indicated on their meal tray cards.Findings include:I. Professional referenceThe International Dysphagia (d.. Based on observations, record review and interviews, the facility failed to ensure two (#32 and #1) of five residents reviewed for pain management out of 31 sample residents received timely, adequate pain control. Specifically, the facility failed to:-Ensure pain was effectively managed during incontinence care for Resident #32;-Ensure Resident #32 was provided as needed (PRN) pain medication prior to brief changes per physician' s orders;-Ensure staff consistently.. Based on record review, observations and interviews, the facility failed to ensure one (#1) of five residents reviewed for unnecessary medications out of 31 sample residents were free from unnecessary medications. Specifically the facility failed to: -Ensure Resident #1 had appropriate non-pharmacological interventions for behaviors initiated; -Ensure Resident #1 was monitored for side effects of a psychotropic medications; and, -Ensure Resident #1 was moni..

Ownership & Operations

Who Operates This Facility

Owner / Operator

North Shore Health & Rehab Facility

Organization Type

for profit

Chain Affiliation

Chain Name

Columbine Health Systems

Chain Size

5 facilities nationwide

Chain avg rating: 4.4/5 · Rank 4 of 5

Ownership & Management

Key personnel

Moskowitz, JayContracted Managing EmployeeFancher, BarryW-2 Managing EmployeeFasciano-Sager, LaurenW-2 Managing EmployeeKoretke, MaryW-2 Managing EmployeeWilson, JohnW-2 Managing Employee
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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