North Pointe of Mayodan

The facility failed to ensure the minimum number of staff were present to meet the needs of residents in the Special Care Unit (SCU) for 9 of 21 sampled shifts between 01/04/26 and 01/10/26. Specifically, audits of time punch cards revealed significant shortages in aide hours across first, second, and third shifts on multiple dates.

The facility failed to comply with requirements for tuberculosis testing upon admission to the adult care home as specified by the Commission for Public Health.

The facility failed to ensure the minimum number of staff were present to meet resident needs in the Special Care Unit (SCU) for 9 of 21 sampled shifts. Specifically, multiple shifts between January 4 and January 9, 2026, showed significant shortages in aide hours across first, second, and third shifts.

The facility failed to ensure that 3 out of 8 exit doors had engaged audible alarms. This deficiency affected four residents identified as intermittently disoriented, including one resident who left the facility without staff knowledge.

The facility failed to ensure that two of five sampled residents had completed required tuberculosis (TB) testing. Specifically, one resident lacked documentation of a second TB skin test required after admission, and another resident had no documentation of a negative or positive TB skin test upon admission, relying instead on an insufficient chest x-ray.

The facility failed to ensure that 2 of 5 sampled residents had completed required tuberculosis (TB) testing in compliance with established control measures. Specifically, documentation for Resident #2 showed a negative TB skin test result but lacked evidence of the required second TB skin test.

The facility failed to maintain separate locked areas for storing hazardous cleaning agents and substances. Specifically, items such as hydrogen peroxide, nail polish remover, and lotion were observed on open shelves in resident rooms, making them accessible to residents in the Special Care Unit.

The facility failed to keep cleaning agents, bleaches, and other hazardous substances in a separate locked area in the Special Care Unit (SCU). Observations revealed items such as hydrogen peroxide, nail polish remover, and various lotions sitting on open shelves in resident rooms and bathrooms. Additionally, hazardous items like deodorants were found in an unlocked spa room accessible to residents.

The facility failed to protect four residents from verbal and mental abuse by a staff member. The staff member engaged in behaviors including waking residents up after they were asleep, disrespectfully speaking to residents, and forcing a resident to go to bed against their wishes.