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Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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Public Google reviewers rate North Lake Villas INC. highly. Reviewers highlight: compassionate and caring staff, warm and inviting atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
North Lake Villas is highly regarded by families for its warm, homey atmosphere and the compassionate, attentive nature of its owners and staff. Reviewers consistently praise the facility's ability to provide a comfortable and engaging environment for elderly residents recovering from medical events or requiring long-term care.
Quality Themes
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Distribution · 7 analyzed
The owner provides highly personalized and emotionally resonant responses to detailed reviews, often mentioning specific residents by name and using warm, empathetic language. For reviews without text, the responses revert to brief, generic acknowledgments.
Personalized based on this facility's data
Key Review Excerpts
“The staff here is so amazing, they truly care for their residents and they go above and beyond!”
“North Lake Villa is an exceptional residential elderly care home that offers a warm and inviting atmosphere, engaging activities, and exceptional services for your loved ones.”
“The people who work at North Lake Villas are an extraordinary group of kind, compassionate, capable people.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced annual inspection. The inspection covered safety, maintenance, and operational requirements, with positive observations noted regarding cleanliness, equipment functionality, and recordkeeping. No deficiencies were cited during this visit.
The facility underwent an unannounced Required One (1) year inspection. The report indicates that the facility was found to be in compliance with most safety and operational standards observed during the visit.
The facility underwent an unannounced Required One (1) year - Infection Control inspection. The report indicates that the facility has taken numerous proactive measures regarding infection control, including proper signage, PPE stock, and adherence to protocols. Overall, the inspection found no health or safety issues.
COMPLAINT INVESTIGATION REPORT
This report details a complaint investigation conducted on 06/07/2022. Two allegations were cited: failure to provide a copy of the Admissions Agreement and failure to keep premises free from obstructions. Both allegations were ultimately deemed UNSUBSTANTIATED after investigation and interviews.
This report details a complaint investigation conducted on 06/07/2022. Two allegations were cited: failure to provide a copy of the Admissions Agreement and failure to keep premises free from obstructions. Both allegations were ultimately deemed UNSUBSTANTIATED after investigation and interviews.
The facility underwent an unannounced Required One (1) year-Infection Control inspection. The report details a thorough review of the physical plant, including safety protocols, cleanliness, and operational procedures. No deficiencies were cited during this inspection.
North Lake Villas, INC.
NOURIT BRAUN
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Google Reviews
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Official Website
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