Camellia Gardens Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 65 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (18 vs median 13.0)
Below average in CA · Meets national RN staffing standard · Above recommended total nurse staffing · $1,747 in fines
What this means for your family
This facility is an excellent choice for families seeking a compassionate, family-like environment where staff are highly attentive to resident needs. While the care quality is consistently high, you should occasionally check in regarding facility odors and ensure the busy atmosphere does not impact your loved one's preference for quiet.
Google Reviews
Google Reviews
65 reviews on Google“Families can expect a highly compassionate and professional care team that treats residents like family. While the facility is generally praised for its cleanliness and attentive nursing, some visitors have noted occasional issues with odors and a very busy environment.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facilities
- Welcoming and professional administration
- Strong focus on patient safety and routine
Concerns
- Occasional strong odors of urine
- Facility can feel very busy and loud
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during busy shifts?
- 2With the facility being a cozy 80-resident community, how do you manage noise levels to ensure a peaceful environment for residents in the evenings?
- 3What specific protocols do you have in place to maintain a fresh and clean-smelling environment throughout the hallways and resident rooms?
- 4Could you walk us through the steps your team takes if a medical emergency occurs during the night or over the weekend?
- 5We noticed the administration is very professional and welcoming; how often do the leadership team interact directly with residents and their families?
- 6What kind of daily activities or social routines are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff are knowledgeable and friendly. The facility grounds are well lit and clean. Keep it up!”
“Im very impressed...I love the fac. It's very clean, my brothers nurses and staff are very caring.. At first it was a little rough getting everyone on the same page for my brothers care...Management is always offering their time if I need anything”
“My father is not an easy person to please, given his age, but here, he seems like a different man. Thank you staff”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple areas, with families filing 15 complaint-triggered reports. The most persistent issues involve infection control, daily care assistance, and fire safety systems, appearing repeatedly across surveys from 2021 to 2025. While all deficiencies show correction dates, the facility's pattern of recurring problems in critical care areas suggests potential quality concerns that warrant careful evaluation during any visit.
Apr 23, 2026Routine12
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Mar 4, 2026Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 27, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 4, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 26, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 2, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Sep 25, 2023
$1,747
Ownership & Operations
Who Operates This Facility
Camellia Gardens Care Center
for profit
Ownership & Management
Owners
Bellavid Healthcare LLC
Owner · Organization
Highland Healthcare Management LLC
Owner · Organization
Optimist Healthcare LLC
Owner (parent company) · Organization
Wellspring Healthcare Solutions LLC
Owner (parent company) · Organization
Chazanow, Samuel
Owner (parent company)
Friedman, Bernard
Owner (parent company)
R'bibo, Sarah
Owner (parent company)
Rosales, Arlene
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit camelliagardenscc.com
Medicare data downloads
Original nursing home datasets
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