North Dade Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 76 Google reviews

Watch North Dade Nursing and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · Worst in VENTURA SERVICES FLORIDA chain · $142,068 in fines
What this means for your family
While the rehabilitation department has received praise for helping patients recover, the facility faces persistent, serious allegations regarding cleanliness and staff responsiveness. If you consider this facility, we strongly advise conducting an unannounced visit to check for odors and observing how quickly staff respond to call lights, as these are the most frequently cited concerns.
Google Reviews
Google Reviews
76 reviews on Google“North Dade Nursing and Rehabilitation Center receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some reviewers praise the rehabilitation therapy department and specific staff members for their dedication, a significant number of reports describe a facility that smells of urine, is understaffed, and fails to provide basic medical attention or timely responses to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy department
- Select dedicated nursing and CNA staff
- Responsive social services department
Concerns
- Unsanitary facility conditions including urine odors and sticky floors (mentioned by 9 reviewers)
- Staff responsiveness and neglect of patient medical needs (mentioned by 12 reviewers)
- Poor communication with family members (mentioned by 7 reviewers)
- Language barriers and lack of English-speaking staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 95 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation therapy department; could you tell us more about how the therapists work with residents to meet their specific goals?
- 2How does the facility manage daily cleaning schedules to ensure all common areas and resident rooms stay fresh and well-maintained?
- 3What is the best way for us to stay in regular contact with the nursing team to ensure we are always updated on our loved one's medical needs?
- 4Can you walk us through the protocol for managing medications and how the staff ensures there are no missed doses or errors?
- 5What kind of daily activities or social events does the social services department organize to keep residents engaged with one another?
- 6How does the facility handle medical emergencies or changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My cousin Lisa has been here since March 2024, I must admit at first I was against this place. But once her care plan was put into place she was very well taken care of. She arrived here I would say 20% of herself today is 80% back.”
“The staff are not only highly skilled and knowledgeable, but also incredibly compassionate. They took the time to understand my specific needs, create a personalized treatment plan, and adjust it as I progressed.”
“The staff does not care about their patients, they are extremely rude, careless and heartless. From the moment you walk in it smells like urine. this place needs to be shut down.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 17 complaint-triggered deficiencies, including recent serious issues with abuse protection and safety hazards that families reported. The most recurring problems involve administration oversight, resident safety and accident prevention, and medication management. While most violations have been corrected, the facility received a major complaint-based citation in September 2024 for failing to protect residents from abuse, alongside persistent issues with maintaining safe environments and proper administrative controls across multiple surveys.
Jan 28, 2026Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jun 30, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Sep 5, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Aug 1, 2024Routine14
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 4, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Sep 20, 2023Complaint2
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Federal Penalties
Fine
Aug 1, 2024
$119,633
Fine
Sep 20, 2023
$4,324
Fine
Sep 20, 2023
$4,324
Ownership & Operations
Who Operates This Facility
North Dade Nursing and Rehabilitation Center
for profit
Chain Affiliation
Ventura Services
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 9 of 10 (Worst)
Ownership & Management
Owners
Ventura Opco Holdco, LLC
Owner · Organization
Agrp 2011 Trust
Owner (parent company) · Organization
Deborah Philipson 2011 Family Trust
Owner (parent company) · Organization
Philipson Family Limited Liability Company, LLC
Owner (parent company) · Organization
Schaffer, Daniel
Owner (parent company)
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit ndnursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Pinecrest Center for Rehabilitation and Healing
1.1 miNursing Home · North Miami, FL
Shoreside Health and Rehabilitation Center
2.0 miNursing Home · Miami, FL
Serenity Bay Nursing and Rehabilitation Center
2.5 miNursing Home · North Miami Beach, FL
Normandy Estates Assisted Living
3.9 miAssisted Living · Miami Beach, FL
My Dream Alf LLC
4.0 miAssisted Living · Miami, FL
VI at Aventura
4.4 miNursing Home · Aventura, FL