See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

North Dade Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1255 Ne 135th Street, North Miami, FL 33161245 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 76 Google reviews

5
4
3
2
1
North Dade Nursing and Rehabilitation Center Nursing Home in North Miami, FL — Street View
Street View

Watch North Dade Nursing and Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6.0)

Bottom 25% in FL · Below recommended RN staffing · Worst in VENTURA SERVICES FLORIDA chain · $142,068 in fines

Source: Medicare data

What this means for your family

While the rehabilitation department has received praise for helping patients recover, the facility faces persistent, serious allegations regarding cleanliness and staff responsiveness. If you consider this facility, we strongly advise conducting an unannounced visit to check for odors and observing how quickly staff respond to call lights, as these are the most frequently cited concerns.

Google Reviews

Google Reviews

76 reviews on Google
North Dade Nursing and Rehabilitation Center receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some reviewers praise the rehabilitation therapy department and specific staff members for their dedication, a significant number of reports describe a facility that smells of urine, is understaffed, and fails to provide basic medical attention or timely responses to patient needs.

Quality Themes

Tap a score for details
Food1.0Staff3.0Clean1.0ActivitiesN/AMeds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective rehabilitation therapy department
  • Select dedicated nursing and CNA staff
  • Responsive social services department

Concerns

  • Unsanitary facility conditions including urine odors and sticky floors (mentioned by 9 reviewers)
  • Staff responsiveness and neglect of patient medical needs (mentioned by 12 reviewers)
  • Poor communication with family members (mentioned by 7 reviewers)
  • Language barriers and lack of English-speaking staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'21(10)'23(9)'25(19)'26(21)

Distribution · 95 analyzed

5
32
4
6
3
3
2
6
1
48

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your rehabilitation therapy department; could you tell us more about how the therapists work with residents to meet their specific goals?
  • 2How does the facility manage daily cleaning schedules to ensure all common areas and resident rooms stay fresh and well-maintained?
  • 3What is the best way for us to stay in regular contact with the nursing team to ensure we are always updated on our loved one's medical needs?
  • 4Can you walk us through the protocol for managing medications and how the staff ensures there are no missed doses or errors?
  • 5What kind of daily activities or social events does the social services department organize to keep residents engaged with one another?
  • 6How does the facility handle medical emergencies or changes in a resident's condition during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

My cousin Lisa has been here since March 2024, I must admit at first I was against this place. But once her care plan was put into place she was very well taken care of. She arrived here I would say 20% of herself today is 80% back.

Long-term resident's family · 2024★★★★

The staff are not only highly skilled and knowledgeable, but also incredibly compassionate. They took the time to understand my specific needs, create a personalized treatment plan, and adjust it as I progressed.

Rehab patient · 2026★★★★★

The staff does not care about their patients, they are extremely rude, careless and heartless. From the moment you walk in it smells like urine. this place needs to be shut down.

Memory care family member · 2021☆☆☆☆
Source: 76 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
95%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
23%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.4%
Mixed vs Avgs
Here
4.4%
US
19.4%
FL
11.5%
Miami-dade
4.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
15.3%
FL
10.6%
Miami-dade
6.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
14.4%
FL
9.1%
Miami-dade
7.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
FL
4.1%
Miami-dade
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.7%
Worse than Avg
Here
16.7%
US
15.5%
FL
8.7%
Miami-dade
11.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
93.4%
FL
98.1%
Miami-dade
99.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
FL
94.7%
Miami-dade
98.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
FL
94.8%
Miami-dade
99.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.6%
Worse than Avg
Here
6.6%
US
1.6%
FL
1.5%
Miami-dade
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
3penalties
Well above state avg (7.3)
14 complaint-triggered
$142,068 in fines

This facility has concerning patterns with 17 complaint-triggered deficiencies, including recent serious issues with abuse protection and safety hazards that families reported. The most recurring problems involve administration oversight, resident safety and accident prevention, and medication management. While most violations have been corrected, the facility received a major complaint-based citation in September 2024 for failing to protect residents from abuse, alongside persistent issues with maintaining safe environments and proper administrative controls across multiple surveys.

Jan 28, 2026Routine
9
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jun 30, 2025Complaint
4
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Sep 5, 2024Complaint
6
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0835Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Aug 1, 2024Routine
14
0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jun 4, 2024Complaint
2
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Sep 20, 2023Complaint
2
0626Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0835Actual harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Federal Penalties

Fine

Aug 1, 2024

$119,633

Fine

Sep 20, 2023

$4,324

Fine

Sep 20, 2023

$4,324

Ownership & Operations

Who Operates This Facility

Owner / Operator

North Dade Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Ventura Services

Chain Size

14 facilities nationwide

Chain avg rating: 2.9/5 · Rank 9 of 10 (Worst)

Ownership & Management

Owners

Ventura Opco Holdco, LLC

Owner · Organization

100%

Agrp 2011 Trust

Owner (parent company) · Organization

Deborah Philipson 2011 Family Trust

Owner (parent company) · Organization

Philipson Family Limited Liability Company, LLC

Owner (parent company) · Organization

Schaffer, Daniel

Owner (parent company)

Philipson, Bent

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Philipson, Gabrielle

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Philipson, Raquel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bengio, JacobManagerParitzky, JeremieManagerSchaffer, DanielManagerWeekes, AlesiaManagerAgrp 2011 TrustTrustee of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call