North County Center for Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (58%)
Below average in OK · Critically understaffed (RN) · Above average staffing · $17,641 in fines
What this means for your family
This facility is highly regarded for its compassionate staff and clean environment, making it a strong candidate for those prioritizing a nurturing atmosphere. However, because many reviews lack specific details or are brief, we recommend scheduling an in-person tour to observe daily interactions and ask about their specific care protocols for your loved one's needs.
Google Reviews
Google Reviews
8 reviews on Google“North County Center for Nursing and Rehabilitation receives high praise for its compassionate and professional staff who treat residents with dignity. Reviewers consistently highlight the facility's clean environment and effective communication, though the limited number of detailed reviews makes it difficult to assess long-term operational consistency.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Clean and well-maintained living environment
- Effective and transparent communication
- Engaging activities for residents
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on maintaining a high standard of care, what specific steps is the facility taking to improve the current health inspection ratings?
- 2I noticed your Google reviews highlight the compassionate nature of your nursing staff; could you share how you foster that level of care and consistency among your team?
- 3With 119 residents in the facility, how do you ensure that personalized attention remains a priority for each individual’s daily care plan?
- 4Could you walk me through the variety of activities available, and how you tailor these programs to keep residents engaged and active throughout the week?
- 5In light of the recent state findings, what internal protocols have been updated to ensure the facility consistently meets all safety and health compliance standards?
- 6How does your medical team coordinate with outside specialists to ensure residents receive comprehensive care during a medical emergency or a change in health status?
Personalized based on this facility's data
Key Review Excerpts
“The staff is not only highly professional but genuinely compassionate, treating each resident with dignity and respect. The facility is very well maintained, with clean and comfortable living spaces.”
“They really treated my mom with compassion. She loved it there.”
“North County is a wonderful little facility where the staff feel more like family and you can tell they love the people they are for.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
7
measures
5
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 7 deficiencies, including serious concerns about abuse prevention policies, resident property protection, and improper discharge practices. The facility shows recurring problems with resident assessments, care planning, and infection control across multiple surveys. While all cited deficiencies report correction dates, the pattern of repeated issues in core care areas and multiple family complaints suggests ongoing quality concerns that warrant careful evaluation during any visit.
Aug 6, 2025Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Mar 17, 2025Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Jul 26, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Apr 4, 2024Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Apr 4, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 27, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Mar 17, 2025
$17,641
Payment Denial
Mar 27, 2024
50-day denial
Ownership & Operations
Who Operates This Facility
North County Center for Nursing and Rehabilitation
for profit
Ownership & Management
Owners
Rivers Edge Operations II LLC
Owner · Organization
Oelbaum, Yitzchok
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit northcountyseniorliving.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.