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Limited public data on Norbert Residential Care Facility. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 39 Google reviews
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Every family's needs are unique. We encourage you to visit Norbert Residential Care Facility in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families often praise the facility for its warm, family-like atmosphere and the deep emotional connections staff members form with residents. However, there are serious, highly critical allegations regarding medical neglect, improper wound care, and issues with financial transparency regarding security deposits.
Quality Themes
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Distribution · 30 analyzed
This facility responds to some reviews.
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Key Review Excerpts
“During the recent monster snowstorm, I was impressed by the dedication of the staff, many of whom stayed at the facility to ensure that there would be an adequate number of team members to care for residents”
“Until the minute she died at the age of 91 they made every effort to keep her happy and comfortable!”
“Our mother was a resident at Norbert's personal care for years. We are forever grateful for the love, respect and care given to our mother by the staff at Norberts, for they treated our mother as if she was their own.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Norbert Residential Care Facility underwent 60 inspections, resulting in 21 clean reports and 84 recorded violations. Documented findings include issues regarding staff-to-resident ratios, incomplete personnel background checks, and inconsistencies in resident contracts and medical evaluations.
No deficiencies are reported in this inspection record.
An allegation of physical abuse reported by a resident was not reported to the local Area Agency on Aging.
An incident involving an allegation of physical abuse was not reported to the Department within the required 24-hour timeframe.
The facility was video recording in common areas and hallways, infringing upon resident privacy rights.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A resident had not been educated on their right to question or refuse medication if they believe a medication error has occurred.
A dining room table was placed in close proximity to the emergency exit door, obstructing the pathway to the outside courtyard.
A resident's insulin Lispro Kwik pen lacked the original pharmacy label containing required prescription details.
No deficiencies are reported in this inspection record.
A medication technician abandoned their shift, and the remaining staff failed to complete the medication pass, resulting in approximately 26 residents missing their evening medications.
A resident experienced a significant decline in health and increased care needs, but a significant change assessment was not completed to reflect these changes.
Norbert INC
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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