Noble Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (27 vs median 13.0)
Bottom 25% in CA · Critically understaffed (RN) · Low staff turnover (stable workforce) · Worst in AJC HEALTHCARE chain · No penalties on record · Abuse citation
What this means for your family
While the staff members are frequently described as warm and welcoming, the recent reports of severe medical neglect and loss of property are alarming. If you choose this facility, you must implement rigorous daily checks of wound care protocols and personal belongings to ensure your loved one's safety.
Google Reviews
Google Reviews
14 reviews on Google“Families should be aware of significant clinical risks, as one reviewer reported a serious lack of wound care leading to sepsis and hospitalization. While many reviewers praise the friendly and welcoming nature of the staff, there are critical concerns regarding the consistency of medical attention and the loss of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming staff
- Compassionate caregivers
- Positive administrator attitude
Concerns
- Inadequate wound care leading to medical emergencies
- Loss of resident personal belongings
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the warmth of your team; how do you ensure that new staff members are integrated into that culture of compassion?
- 2What specific protocols are in place to ensure that medical needs, such as wound care and skin integrity, are monitored and addressed immediately?
- 3With the recent focus on improving inspection outcomes, what specific steps is the facility taking to address the recent state violations?
- 4How do you manage the security of residents' personal belongings to ensure nothing gets lost or misplaced?
- 5Can you tell me about the daily activities and social engagement opportunities available for the residents here?
- 6How does the administration work closely with the nursing staff to ensure high-quality care during night shifts or weekends?
Personalized based on this facility's data
Key Review Excerpts
“They Staff are great good humor and like any place you have good and Bad But One person in particular her Name is ELIZABETH she was the wound care nurse that's what she hired on for just wound care that lasted for about a week then they put her on a nurses cart passing out medicine, and she still came buy my room when ever she could to do my wound care bless her heart”
“DO NOT PUT YOUR LOVED ONE IN THIS PLACE! My brother was here, and while a number of the staff were friendly and helpful, the care was terrible. They lost all my brother’s clothes the first week and they never found them. He had a sore on his back that was never attended to which led to sepsis and hospitalization after only being there one month.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
2
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Noble Care Center shows concerning patterns with families filing multiple complaints about abuse, neglect, and medication management issues. The facility has had recurring problems with medication safety, food service, and resident protection, including recent abuse complaints in December 2025 and May 2024. While all deficiencies show correction dates, the persistent nature of serious issues across multiple surveys suggests ongoing care quality challenges that warrant careful consideration before placement.
Dec 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 14, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jul 31, 2025Complaint1
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Mar 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Mar 14, 2025Routine35
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Dec 31, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ownership & Operations
Who Operates This Facility
Noble Care Center
for profit
Chain Affiliation
Ajc Healthcare
14 facilities nationwide
Chain avg rating: 2.2/5 · Rank 11 of 13 (Worst)
Ownership & Management
Owners
Swc CA Opco 2 LLC
Owner · Organization
Chesley, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit noblecarecenter.org
Medicare data downloads
Original nursing home datasets
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