Nhc Healthcare - Sumter
Strong Medicare quality ratings; families often praise kind and professional nursing staff. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and active, compassionate staff who prioritize resident engagement. Families should feel confident in the facility's ability to provide a welcoming atmosphere, though as with any facility, it is always recommended to schedule a tour to observe current staffing dynamics firsthand.
Google Reviews
Google Reviews
15 reviews on Google“NHC Healthcare - Sumter receives consistent praise for its attentive, compassionate staff and clean, welcoming environment. Families and patients highlight the facility's strong sense of community and effective rehabilitation services, noting that residents are frequently engaged in common areas rather than isolated.”
Quality Themes
Tap a score for detailsStrengths
- Kind and professional nursing staff
- Clean and well-maintained facility
- Active resident engagement
- Effective rehabilitation services
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high rating for cleanliness and maintenance, what specific protocols do you have in place to keep the resident rooms and common areas looking their best?
- 2I noticed many people mention how kind and professional the nursing staff is; how do you foster that culture of compassion among your team?
- 3Since the facility is quite large with 138 residents, how do you ensure that the staffing levels remain consistent and attentive during busy shifts?
- 4What kind of daily activities or social engagement programs do you have planned to keep residents active and connected with one another?
- 5Can you walk me through the process of how medical emergencies are managed, especially during the overnight hours?
- 6We are interested in the rehabilitation services mentioned in your reviews; how does the therapy team work with residents to help them regain their independence?
Personalized based on this facility's data
Key Review Excerpts
“I liked the fact that employees stay busy and patients/residents are visible in hallways, nurses stations, tv rooms activity rooms, and dining halls. There is very little isolation observed”
“NHC is clean, quiet, and spacious. It has the most kind and professional staff that’s makes you feel welcome when you walk in the door”
“Every person played a role in making sure he was supported, comfortable, and treated with dignity.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
1
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 8 deficiencies across 2 surveys, all corrected by the provider. Food safety issues occurred in both 2021 and 2023 surveys, indicating recurring problems with dietary services. The 2021 survey found multiple issues including resident protection, care planning, mobility care, and facility safety, while the 2023 survey identified problems with bladder care and medication labeling alongside the repeated food safety violation.
Jun 15, 2023Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 12, 2021Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare - Sumter
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 24 of 65 (Best)
Ownership & Management
Owners
National Health CORP Leveraged Employee Stock Ownership Trust
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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