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Nursing HomeMedicaid

Nhc Healthcare, Pulaski

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

993 E College St, Pulaski, TN 38478102 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 11 Google reviews

5
4
3
2
1
Nhc Healthcare, Pulaski Nursing Home in Pulaski, TN — Street View
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What this means for your family

The facility is highly regarded for its physical therapy team and patient-centered care, making it a strong candidate for rehabilitation. However, families should verify current medication management protocols and staffing ratios to ensure that basic patient needs, such as assistance with mobility, are met promptly.

Google Reviews

Google Reviews

11 reviews on Google
NHC HealthCare, Pulaski receives high praise for its physical therapy department and patient-centered staff, with some families noting long-term satisfaction. However, there are historical concerns regarding medication management and slow response times for assistance with basic needs like bathroom visits.

Quality Themes

Tap a score for details
FoodN/AStaff8.0CleanN/AActivitiesN/AMeds2.0MemoryN/ACommsN/AValueN/A

Strengths

  • Highly effective physical therapy team
  • Patient-centered nursing and tech staff
  • Supportive environment for long-term residents

Concerns

  • Slow response times for patient assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'14(1)3.05.0'17(1)5.05.0'21(1)5.05.0'25(3)2.0'26(3)

Distribution · 12 analyzed

5
8
4
1
3
1
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I understand you have a highly-rated physical therapy team; how do you integrate those services into the daily routine for residents who need ongoing rehabilitation?
  • 2With a capacity of 102 residents, how do you ensure that staff are able to respond promptly when a resident needs assistance, especially during peak hours?
  • 3Could you walk me through your current medication management process and the steps you take to ensure accuracy and consistency for each resident?
  • 4Given the recent health inspection findings, what specific improvements or changes have you implemented to enhance the quality of care and safety for your residents?
  • 5What does a typical day look like in terms of social engagement and activities for residents who are here for long-term care?
  • 6How do you coordinate with local medical providers or handle urgent health changes if a resident requires care beyond what is available on-site?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy team at NHC are awesome, especially Eric. Very understanding and very patient oriented.

Rehab patient/family · 2025★★★★★

These people have bent over backwards to do everything for him and myself, to make his stay comfortable!

Long-term resident's family · 2014★★★★★

Except when it comes to taking my meds. They always running out. There are some nurses that don't care about their patients. When yu need help to go to bathroom. They take to long.

Resident · 2016★★★☆☆
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
99%
Registered nurses for medical care
Total Nursing
3.95hrs
96%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.9%
Mixed vs Avgs
Here
20.9%
US
19.5%
TN
31.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TN
89.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
12.1%
TN
12.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.3%
Better than Avg
Here
12.3%
US
15.3%
TN
18.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TN
94.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.1%
Better than Avg
Here
11.1%
US
14.4%
TN
14.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
81.8%
TN
79.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
79.8%
TN
79.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
TN
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Above state avg (5.9)

NHC Healthcare Pulaski shows a mixed inspection record with 9 deficiencies across 3 surveys, all reportedly corrected by the facility. The most recurring issues involve care planning problems and medication management safety, along with some safety hazards like blocked exits and accident risks. While all violations were addressed according to state records, families should verify current conditions during visits, particularly regarding comprehensive care planning and pharmacy operations.

Oct 19, 2022Routine
6
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 9, 2019Routine
2
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Nov 28, 2018Routine
1
0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc Healthcare, Pulaski

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

69 facilities nationwide

Chain avg rating: 3.9/5 · Rank 48 of 65

Ownership & Management

Owners

Morgan Stanley Institutional Advisors LLC

Owner (parent company) · Organization

Key personnel

Bidwell, CharlesManaging Control - Governing BodyBidwell, CharlesOfficer / DirectorNational Healthcare CorporationManagerNhc-Op LpManagerBidwell, CharlesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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