Meadowbrook Healthcare and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 52 Google reviews
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What this means for your family
While many families report excellent experiences with the nursing and therapy staff, the recent reports of poor facility cleanliness and food service are concerning. We recommend scheduling an unannounced tour to personally inspect the dining area and cleanliness of the rooms before making a decision.
Google Reviews
Google Reviews
52 reviews on Google“Meadowbrook Healthcare and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the compassionate staff and recent renovations, while others report severe concerns regarding cleanliness and quality of care. Families should be aware of a significant cluster of negative reviews from late 2025 that contrast sharply with the otherwise positive sentiment, suggesting potential inconsistency in service delivery.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy team
- Recent facility renovations and clean environment
- Strong leadership and family-oriented atmosphere
Concerns
- Poor facility cleanliness and hygiene standards (mentioned by 2 reviewers)
- Inadequate meal quality and food service management (mentioned by 2 reviewers)
- Allegations of neglect or failure to provide necessary medical care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent facility renovations, what specific enhancements have been made to the dining areas and daily meal service to ensure a high-quality experience for residents?
- 2Could you walk me through your current protocols for monitoring resident hygiene and room cleanliness to ensure the environment remains consistently well-maintained?
- 3With a 4-star staffing rating, how do you ensure that nursing staff remain attentive and responsive to individual medical needs throughout all shifts?
- 4How does your leadership team proactively address and communicate with families regarding any concerns about medical care or resident well-being?
- 5What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation among those who might be more reserved?
- 6In the event of a medical emergency, what is your specific process for stabilizing a resident and communicating timely updates to their family members?
Personalized based on this facility's data
Key Review Excerpts
“The staff at AHC Meadowbrook went above and beyond to assist our father during a short stay there!! They made a very difficult time a little easier for my sister and I.”
“During our moms 5 month stay here, each and every one treated her with the best care possible! They were extremely helpful to us in making the best decisions for her.”
“Nurses and CNA have been good to my brother. But this place is SO NASTY!!!! And yes I do have pictures. The food is horrible today they brought food that had not even been cooked or heated up.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meadowbrook Healthcare has 13 deficiencies across 4 surveys, with families filing complaints that led to citations for infection control and failure to notify families of resident incidents. Issues span safety and building concerns, emergency preparedness, and resident rights. All deficiencies show correction dates, though problems appear scattered across different care areas rather than showing consistent improvement in specific domains.
Feb 22, 2026Routine13
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 18, 2023Complaint2
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jun 9, 2021Routine2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jun 19, 2019Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & Operations
Who Operates This Facility
Meadowbrook Healthcare and Rehabilitation Center
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 193 of 328
Ownership & Management
Owners
Rocky Top Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit meadowbrookhealthcare.com
Medicare data downloads
Original nursing home datasets
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