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Nursing HomeMedicaid Top Rated

Nhc Healthcare, Mcminnville

Strong Medicare quality ratings; families often praise compassionate and kind nursing staff. Still worth an in-person visit.

928 Old Smithville Rd, Mcminnville, TN 37110115 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 27 Google reviews

5
4
3
2
1
Nhc Healthcare, Mcminnville Nursing Home in Mcminnville, TN — Street View
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What this means for your family

This facility is highly recommended for its compassionate staff and effective rehab services. While the building is older, the quality of care remains a consistent highlight; we suggest touring the facility to ensure the room conditions meet your expectations.

Google Reviews

Google Reviews

27 reviews on Google
NHC Healthcare, McMinnville, receives consistent praise for its compassionate nursing and CNA staff, with family members frequently highlighting the kindness shown during difficult times. While the facility is generally well-regarded for its rehab and long-term care services, some reviewers have noted that the building's infrastructure is aging and could benefit from updates.

Quality Themes

Tap a score for details
Food9.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and kind nursing staff
  • Helpful and responsive administrative support
  • High-quality physical therapy department
  • Positive interactions with kitchen staff

Concerns

  • Aging facility infrastructure and outdated rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(2)'21(1)'23(3)'25(5)'26(3)

Distribution · 27 analyzed

5
17
4
6
3
1
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has a 5-star overall rating, but the staffing rating is currently at 3 stars; how do you ensure consistent, high-quality care for all 115 residents with your current staffing levels?
  • 2Since the physical therapy department is so highly regarded here, could you explain how that program integrates with the daily care plan for someone recovering from an injury?
  • 3I’ve read that the building is a bit older; are there any current plans for renovations or updates to the resident rooms to improve the living environment?
  • 4With two recent state violations on record, what specific steps has the administration taken to address those concerns and prevent similar issues moving forward?
  • 5The kitchen staff receives great feedback for their service; how do you handle dietary preferences or special nutritional needs for residents who might be picky or have health restrictions?
  • 6In the event of a medical emergency, what is the protocol for notifying family members, and how quickly can you coordinate with the local hospital in McMinnville?

Personalized based on this facility's data


Key Review Excerpts

My grandmother was there for just a short time but received the best care we could ever imagine. Her nurse, Hobie, and CNA Amy, were so kind and compassionate not to just her but to us, her family, as well.

Memory care family member · 2025★★★★★

My mother was in rehab the care was Excellent. Staff was nice .social worker Diane was so helpful. Kitchen staff were great went out of the way to please my mom.

Rehab patient family member · 2023★★★★★

The rooms are old and could use some updating but the staff and PT department are some of the best.

Long-term resident's family · 2017★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
82%
Registered nurses for medical care
Total Nursing
3.85hrs
94%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
12.1%
TN
12.9%
Warren
18.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.3%
TN
18.5%
Warren
14.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
14.4%
TN
14.6%
Warren
13.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TN
89.5%
Warren
93.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility22.1%
Mixed vs Avgs
Here
22.1%
US
19.5%
TN
31.9%
Warren
25.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.5%
TN
16.9%
Warren
14.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
TN
79.4%
Warren
83.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
TN
79.8%
Warren
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
TN
1.6%
Warren
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (5.9)

This facility has recurring maintenance and infrastructure issues, primarily with fire safety systems, emergency preparedness, and food handling that have persisted across all three surveys from 2019-2023. While all 19 deficiencies have been corrected according to provider reports, the pattern shows repeated problems with sprinkler systems, fire-resistant barriers, emergency training, and kitchen safety protocols, suggesting ongoing challenges with facility upkeep and staff preparation.

Dec 13, 2023Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0037Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0231Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide large enough exits.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 5, 2020Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Feb 27, 2019Routine
5
0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc Healthcare, Mcminnville

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

69 facilities nationwide

Chain avg rating: 3.9/5 · Rank 5 of 65 (Best)

Ownership & Management

Owners

Nhc/delaware INC

Owner (parent company) · Organization

Key personnel

Ussery, RobertManaging Control - Governing BodyUssery, RobertOfficer / DirectorNational Healthcare CorporationManagerNhc-Op LpManagerDodson, VickiManager
Source: Medicare provider data

Contact

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References & Resources

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