Nhc Healthcare, Lewisburg
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 5.0)
- High staff turnover (53%)
Below average in TN · Meets national RN staffing standard · Above average staffing · Below chain average · $379,256 in fines
What this means for your family
This facility is highly regarded for its physical therapy and general nursing care, making it a strong candidate for short-term rehabilitation. However, given the serious allegations regarding the safety and treatment of dementia patients, families considering memory care should conduct an unannounced visit and ask specific questions about oversight and incident reporting protocols.
Google Reviews
Google Reviews
12 reviews on Google“NHC HealthCare, Lewisburg receives high praise for its physical environment and rehabilitation services, with many families highlighting the dedication of the therapy and nursing staff. However, recent critical feedback raises serious concerns regarding the quality of care for memory care patients, specifically citing unexplained injuries and instances of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy department
- Clean and well-decorated facility
- Attentive and caring nursing staff
- Helpful administrative and admissions support
Concerns
- Poor quality of care and neglect for dementia patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on physical therapy, how do you integrate those rehabilitative services into the daily routines of residents who may have limited mobility?
- 2I noticed the facility has a 100-resident capacity; what specific protocols are in place to ensure residents with memory or cognitive impairments receive consistent, personalized supervision throughout the day?
- 3How does your team ensure that residents with dementia feel engaged and safe, particularly during transitions or busy times of the day?
- 4With the recent focus on improving health inspection outcomes, what specific steps is the leadership team taking to enhance the quality of care and oversight for all residents?
- 5Could you walk me through the medical emergency response plan, specifically how you coordinate with local hospitals if a resident requires urgent care after hours?
- 6What types of daily social or therapeutic activities are available for residents who may not be participating in the physical therapy program?
Personalized based on this facility's data
Key Review Excerpts
“Amazing facility with amazing staff . Therapy department is phenomenal, building is really nice . I couldn’t be happier with the care I received at this facility”
“Took daddy to maury regional on Christmas 2023 was released on 12-30-23. Transported him to NHC lewisburg to be closer to home many of the staff (too many to mention) Alex,Troy in physical therapy and the lpn were wonderful”
“This place was absolutely horrible. They treated my Dementia mother like trash. She would have huge bruises that nobody could explain and they isolated her from everyone else.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing 19 reports across recent surveys that led to violations in nursing staff competency, family notification of incidents, and protection from abuse or neglect. Recurring issues include inadequate nursing oversight, poor communication with families about resident conditions, and administrative problems with quality assurance programs. While all deficiencies show correction dates, the repeated nature of complaints and similar violations across multiple surveys suggests ongoing care quality concerns that families should investigate thoroughly before placement.
Feb 26, 2026Routine7
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 14, 2024Complaint9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Jul 6, 2023Complaint5
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 1, 2020Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Feb 27, 2019Routine3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
Mar 14, 2024
$217,240
Payment Denial
Mar 14, 2024
36-day denial
Fine
Jul 6, 2023
$162,016
Payment Denial
Jul 6, 2023
32-day denial
Ownership & Operations
Who Operates This Facility
Nhc Healthcare, Lewisburg
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 64 of 65
Ownership & Management
Owners
Morgan Stanley Institutional Advisors LLC
Owner (parent company) · Organization
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.