Nhc Healthcare - Laurens
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy, making it a potential candidate for short-term recovery. However, families should be vigilant regarding long-term care, as multiple reviewers have raised serious concerns about hygiene and staff responsiveness during night shifts. We recommend conducting unannounced visits to observe the quality of care firsthand.
Google Reviews
Google Reviews
18 reviews on Google“NHC Healthcare - Laurens receives highly polarized feedback, with strong praise for its rehabilitation therapy team and individual staff members, contrasted by severe allegations regarding neglect and poor communication. While some families report excellent recovery outcomes and attentive care, others describe distressing experiences involving hygiene issues and administrative mismanagement. Prospective families should weigh the facility's successful rehab track record against significant concerns regarding consistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Friendly and helpful individual staff members
- Supportive admissions and administrative guidance
Concerns
- Neglect regarding hygiene and timely assistance (mentioned by 2 reviewers)
- Inconsistent quality of care and lack of staff attentiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on improving facility cleanliness, what specific protocols or schedules are currently in place to ensure resident rooms and common areas are maintained to a high standard?
- 2We understand that staffing levels are a strength here; how do you ensure that this translates into prompt and consistent assistance for residents who need help with daily hygiene or mobility?
- 3Since communication is a priority for families, what is the best way for us to stay updated on our loved one’s daily progress and any changes in their care plan?
- 4How does the rehabilitation team coordinate with the nursing staff to ensure that the progress made during therapy sessions is supported throughout the rest of the day?
- 5Can you walk us through the process for handling medical emergencies or urgent health concerns during the evening or weekend hours?
- 6What kind of social activities or engagement programs are available to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The care team at NHC in Laurens for rehab is excellent. I have experience with several facilities in the upstate for this purpose over the last couple of years with my grandparents. None of those facilities or care teams meet the standards I have experienced with NHC of Laurens.”
“Complete back and hips sore from laying in urine. Calls made begging to be changed and it will be hours.”
“Tiffany and Kalisha were awesome in tending to our Dads needs. The staff here was super friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 6 federal deficiencies across 4 surveys, including one complaint-triggered safety violation where families reported concerns about accident hazards and supervision. The main recurring issue involves resident assessment and care planning, with additional problems in meal timing, medication self-administration, and abuse response procedures. All deficiencies have been corrected by the facility, suggesting responsive management when issues arise.
May 23, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 27, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 22, 2024Routine2
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Oct 29, 2021Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare - Laurens
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 46 of 65
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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