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Strong Medicare quality ratings; public reviewers often praise effective rehabilitation and physical therapy programs. Still worth an in-person visit.
based on 55 Google reviews
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Nhc Healthcare, Johnson City has a strong overall Medicare rating. Public reviewers frequently mention: effective rehabilitation and physical therapy programs and clean and well-maintained facility. Review the component ratings and current source records before deciding.
NHC HealthCare, Johnson City receives highly polarized feedback, with many families praising the effective rehabilitation therapy and friendly staff, while others report serious concerns regarding patient safety and neglect. Recurring complaints include medication errors, slow response times to call lights, and instances of rough handling, suggesting that the quality of care may be inconsistent depending on the shift or specific staff members.
Quality Themes
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Concerns
Rating Trends
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Distribution · 51 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff and the therapy department were ABSOLUTELY TOP NOTCH!!!! My grandfather was able to rehab and discharg home.”
“We received a call daily (we live apx. 2,000 away) with a progress report. Her therapists called with updates as well.”
“She was only there a few days and her health declined due to lack of care…the staff were friendly but didn’t seem to fully be attentive to what they were doing.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
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5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
NHC Healthcare Johnson City shows a manageable inspection record with 8 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve fire safety and smoke protection systems, appearing in multiple surveys, along with isolated concerns about resident care planning and dental services. While fire safety violations repeated across different survey years, all deficiencies were addressed with documented correction dates, suggesting the facility responds appropriately to regulatory findings.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nhc Healthcare, Johnson City
for profit
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 1 of 65 (Highest rating)
Owners
Morgan Stanley Institutional Advisors LLC
Owner (parent company) · Organization
Nhc-Op Lp
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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