Nexus at Mascoutah
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
Watch Nexus at Mascoutah
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (21 vs median 11.0)
- High staff turnover (75%)
Below average in IL · Below recommended RN staffing · Above average staffing · Very high staff turnover · Chain outperformer · $95,361 in fines · Abuse citation
What this means for your family
While the facility receives praise for its rehab therapy and small-scale environment, the recurring reports of neglect, poor hygiene, and medical errors are deeply concerning. We strongly advise families to conduct unannounced visits and ask specifically about their protocols for infection control and medical equipment management before choosing this facility.
Google Reviews
Google Reviews
35 reviews on Google“Nexus at Mascoutah (formerly BRIA) receives highly polarized feedback, with many families praising the staff's dedication during short-term rehab stays, while others report severe neglect and safety issues for long-term residents. Critical concerns include reports of poor hygiene, medical errors, and a lack of responsiveness to basic patient needs. Families considering this facility should weigh the positive experiences of rehab patients against the serious allegations regarding long-term care quality.”
Quality Themes
Tap a score for detailsStrengths
- Attentive short-term rehab staff
- Friendly and caring nursing team
- Small facility environment
- Engaging activity programs
Concerns
- Poor hygiene and facility cleanliness (urine/feces odors) (mentioned by 3 reviewers)
- Neglect of basic patient needs (lack of assistance with food/water/showering) (mentioned by 3 reviewers)
- Medical errors and poor clinical oversight (mentioned by 3 reviewers)
- Slow or non-existent staff responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the facility is a smaller, intimate environment, how do you ensure that every resident's specific hygiene and cleanliness needs are met throughout the day?
- 2I noticed the management is very active in responding to feedback; how does the team use resident and family concerns to improve daily medication management and clinical oversight?
- 3What specific protocols are in place to ensure that staff are responsive and attentive to basic needs, like assistance with meals and hydration, during busy shifts?
- 4Could you tell me more about the daily activity programs and how they help keep the residents engaged with one another?
- 5In the event of a medical emergency or a change in clinical status, what is the communication process for notifying the family and coordinating with doctors?
- 6How does the nursing team manage the transition for residents coming in for short-term rehab to ensure they feel supported and cared for during their stay?
Personalized based on this facility's data
Key Review Excerpts
“The place reeks of urine and feces. The hallways are narrow, dingy and cluttered with various devices, chairs and junk. The patients get bare minimum care.”
“She was already in a diminished state but got much worse in this facility. Constant urinary tract infections, infected peg tube incision and was only showered once in months.”
“My Brother Had an accident March of 2023. He was in the hospital for a few weeks then transferred to BRIA. The Staff was excellent and made sure he got the most out of his rehab.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nexus at Mascoutah has faced persistent issues with families filing numerous complaints triggering 26 deficiencies out of 58 total. The most recurring problems involve resident safety and accident prevention, protection from abuse and neglect, and resident rights violations. While all deficiencies show correction dates, the pattern of repeated safety concerns and complaint-driven investigations suggests ongoing care quality challenges that warrant careful evaluation during any visit.
Aug 25, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 24, 2025Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 7, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
May 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 28, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Federal Penalties
Fine
Jul 7, 2025
$14,170
Payment Denial
Jul 7, 2025
32-day denial
Fine
Apr 26, 2024
$30,602
Fine
Jan 12, 2024
$19,890
Fine
Oct 24, 2023
$9,224
Ownership & Operations
Who Operates This Facility
Nexus at Mascoutah
for profit
Chain Affiliation
Bria Health Services
15 facilities nationwide
Chain avg rating: 1.2/5 · Rank 2 of 15
Ownership & Management
Owners
Weiss, Daniel
Owner (parent company)
Forge Gp LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit briahs.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Mascoutah Rehab and Nursing
< 1 miNursing Home · Mascoutah, IL
Clinton Manor Living Center
6.6 miNursing Home · New Baden, IL
Cedar Ridge Health & Rehab Ctr
7.0 miNursing Home · Lebanon, IL
Freeburg Care Center
7.6 miNursing Home · Freeburg, IL
Evercare of Lebanon
8.1 miNursing Home · Lebanon, IL