Nursing HomeMedicaid Investigative

Mascoutah Rehab and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

201 South 10th Street, Mascoutah, IL 62258|76 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 77 Google reviews

(618) 566-8000 Directions Website

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6/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (19 vs median 11.0)
High staff turnover (68%)
High RN turnover (80%)

Bottom 25% in IL · Below recommended RN staffing · Worst in STERN CONSULTANTS chain · $234,126 in fines

Source: Medicare data

What this means for your family

While some families report a warm, home-like environment, the facility has received severe reports regarding cleanliness, pest control, and staff responsiveness. We strongly recommend conducting an unannounced visit to inspect the cleanliness of the rooms and observing how quickly staff respond to call lights before making a decision.

Google Reviews

77 reviews on Google

“Reviews for Mascoutah Rehab and Nursing are extremely polarized, with a large volume of brief, five-star ratings contrasting sharply with detailed, one-star accounts of neglect. Families who had negative experiences report serious concerns regarding facility cleanliness, pest issues, and a lack of responsiveness from staff and administration. Conversely, positive reviewers frequently highlight a 'home-like' atmosphere and praise specific staff members for their kindness.”

Quality Themes

Tap a score for details

Strengths

Friendly and welcoming nursing staff
Small, quaint, and home-like atmosphere
Responsive Director of Nursing (DON)

Concerns

Facility cleanliness and pest issues (flies/bugs) (mentioned by 3 reviewers)
Unresponsive staff and failure to answer call buttons (mentioned by 3 reviewers)
Poor communication with family members (mentioned by 2 reviewers)
General facility maintenance and safety issues (leaks, loose outlets) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 83 analyzed

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1It's wonderful to hear that the nursing staff is so friendly and welcoming; how does the team ensure that this warm atmosphere is maintained during busy shifts?
2With the Director of Nursing being so responsive to feedback, what is the best way for our family to stay in regular contact with the clinical team regarding updates?
3What specific steps are being taken to ensure the facility remains clean, well-maintained, and comfortable for all residents?
4How does the staff prioritize responding to call buttons to ensure that residents' needs are met promptly, especially during the night?
5Could you describe what a typical day looks like for residents in terms of daily activities and social engagement?
6In the event of a medical emergency or a change in health status, what is the protocol for notifying the family and coordinating care?

Personalized based on this facility's data

Key Review Excerpts

“The flies are horrible and it smells horrible, this place stays under staffed.”

Memory care family member · 2023★☆☆☆☆

“They ignore the nurse call button they ignore patients cries for help they bully patients into being afraid to ask for help. They have bugs and water leaks in the rooms and do nothing.”

Family member · 2025★☆☆☆☆

“Very comfortable home like setting Great care! Staff are like family. I would definitely bring my own family here. I highly recommend!”

Visitor/Community member · 2022★☆☆☆☆

Source: 77 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.48hrs

64%

Registered nurses for medical care

Total Nursing

4.35hrs

All nurses + aides combined

Staff Turnover

83%

Lower is better (< 30% = good)

RN Turnover

83%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility38.5%

Worse than Avg

Here

38.5%

95.5%

91.8%

St. clair

90.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility61.1%

Worse than Avg

Here

61.1%

93.4%

90.0%

St. clair

91.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility20.6%

Mixed vs Avgs

Here

20.6%

12.1%

52.5%

St. clair

35.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility33.9%

Worse than Avg

Here

33.9%

19.5%

18.3%

St. clair

24.5%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility18.2%

Worse than Avg

Here

18.2%

5.3%

6.6%

St. clair

5.9%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility11.7%

Better than Avg

Here

11.7%

15.5%

21.8%

St. clair

20.0%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility23.5%

Worse than Avg

Here

23.5%

79.8%

63.1%

St. clair

61.1%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility37.4%

Worse than Avg

Here

37.4%

81.8%

69.0%

St. clair

74.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.8%

Mixed vs Avgs

Here

1.8%

1.6%

2.4%

St. clair

2.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies

4penalties

Above state avg (12.0)

25 complaint-triggered

$234,126 in fines

Families have repeatedly filed complaints triggering 25 of 61 deficiencies, indicating ongoing concerns about care quality, medication management, and food safety. The facility shows persistent issues with resident treatment and care, accident prevention, and pharmacy services across multiple years. While all violations report correction dates, the recurring nature of complaints in core care areas suggests families should carefully evaluate whether this facility can consistently meet their loved one's needs.

Mar 4, 2026Complaint4 findings

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 19, 2025Routine2 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 19, 2025Complaint2 findings

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Dec 4, 2025Complaint1 finding

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Oct 28, 2025Complaint2 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 3, 2025Complaint1 finding

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Federal Penalties

Fine

Aug 20, 2025

$44,775

Fine

May 20, 2025

$54,945

Fine

Oct 3, 2023

$28,286

Payment Denial

Oct 3, 2023

26-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mascoutah Rehab and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Jenmax Group

Chain Size

10 facilities nationwide

Chain avg rating: 2.6/5 · Rank 21 of 22 (Worst)

Ownership & Management

Owners

Bsf Family Holdings LLC

Owner · Organization

15%

Bsf 2025 Family Trust

Owner (parent company) · Organization

Com Family Trust

Owner (parent company) · Organization

12%

Friedman, Benjamin

Owner (parent company)

Millman, Chaim

Owner (parent company)

Key personnel

Millman, ChaimManaging Control - Governing BodyEtn Family Holdings LLCManagerTlco Holdings LLCManagerErblich, AvrahamManagerFriedman, BenjaminManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(618) 566-8000

communitycaremidwest.com

201 South 10th Street

Mascoutah, IL 62258

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

77 reviews from families & visitors

Official Website

Visit communitycaremidwest.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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Freeburg Care Center

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