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Nursing HomeMedicaid

Newark Manor Nursing Home INC

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

222 West Pearl Street, Newark, NY 1451360 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 12 Google reviews

5
4
3
2
1
Newark Manor Nursing Home INC Nursing Home in Newark, NY — Street View
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What this means for your family

Recent reviews suggest a high level of compassionate care and administrative support, particularly for long-term residents. However, because older reviews cited issues with room equipment and maintenance, we recommend conducting a thorough inspection of the specific room assigned to your loved one before move-in to ensure all furniture and medical equipment are fully functional.

Google Reviews

Google Reviews

12 reviews on Google
Newark Manor Nursing Home receives high praise for its compassionate staff and supportive environment, particularly during end-of-life care. While recent reviews highlight exceptional service and cleanliness, older feedback points to significant issues regarding equipment maintenance and staff professionalism in the rehabilitation wing.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean7.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Supportive end-of-life care
  • Accessible and helpful administration
  • Clean and well-maintained facility

Concerns

  • Poor maintenance of patient equipment and room furnishings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(1)3.42019(5)5.02020(1)5.02024(2)4.02025(3)5.02026(1)

Distribution · 13 analyzed

5
9
4
0
3
0
2
1
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, how does the team ensure that residents receive consistent, personalized attention throughout the day?
  • 2I noticed some feedback regarding the upkeep of room furnishings and equipment; could you walk me through your current process for inspecting and repairing resident furniture and medical devices?
  • 3With your focus on compassionate end-of-life care, what specific support systems or comfort measures do you have in place for families during those sensitive times?
  • 4How do you balance the facility's current capacity of 60 residents with the need to provide timely, hands-on care for those who require more assistance?
  • 5What does the daily activity schedule look like to keep residents engaged and connected with one another in the common areas?
  • 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals and keeping family members informed?

Personalized based on this facility's data


Key Review Excerpts

The nursing home was extremely clean.The staff is exceptional and took excellent care of my Mother for the two years she spent there until she passed away Aug. 21.

Long-term resident's family · 2024★★★★★

The building administrator and Director of nursing were readily accessible and were there to pitch in and help when needed. The day my sister passed the staff went over and beyond to comfort and support me during that most difficult time.

Long-term resident's family · 2026★★★★★

A FAMILY member was there to receive therapy. Put in a room with an air mattress that didn't work a recliner that didn't work, a filthy bed side table ..it took 3 times to get a bed and chair that worked.

Rehab patient's family · 2019☆☆☆☆
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.31hrs
41%
Registered nurses for medical care
Total Nursing
3.61hrs
88%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
NY
18.9%
Wayne
7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.5%
NY
13.3%
Wayne
19.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
19.4%
NY
20.2%
Wayne
18.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
15.3%
NY
13.8%
Wayne
10.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
95.5%
NY
95.3%
Wayne
90.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.3%
Worse than Avg
Here
17.3%
US
14.4%
NY
14.8%
Wayne
10.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.0%
Better than Avg
Here
90.0%
US
79.8%
NY
78.8%
Wayne
64.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.2%
Better than Avg
Here
82.2%
US
81.8%
NY
77.0%
Wayne
67.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Wayne
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)

Newark Manor has 20 deficiencies across three surveys with no complaint-triggered reports, indicating problems were found through routine inspections rather than family concerns. The facility shows persistent issues with fire safety systems, medication management, and care planning that recur across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the recurring nature suggests ongoing challenges with maintaining standards.

Feb 28, 2025Routine
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Apr 3, 2023Routine
4
0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jan 21, 2022Routine
10
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0029Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Newark Manor Nursing Home INC

Organization Type

for profit

Chain Affiliation

Chain Name

Hurlbut Care

Chain Size

13 facilities nationwide

Chain avg rating: 3.6/5 · Rank 8 of 12

Ownership & Management

Key personnel

Curletta, MarkW-2 Managing EmployeeCurletta, MarkOfficer / DirectorHurlbut Health Consulting, LLCManagerCurletta, MarkManager
Source: Medicare provider data

Contact

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References & Resources

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