New Life Assisted Living
Limited public data on New Life Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
This facility offers a clean environment and staff members who are highly praised for their compassion and ability to support families through transitions. However, you must prioritize a visit to observe staff interactions, as recent reviews contain alarming reports of disrespectful behavior and interference with resident phone calls.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect a compassionate environment where staff members are frequently praised for treating residents like family and providing emotional support. However, there are serious allegations regarding disrespectful behavior by staff and interference with resident communication that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving staff
- Clean and well-maintained facility
- Strong leadership and emotional support for families
- High quality of life for residents
Concerns
- Disrespectful staff behavior and interference with resident communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and loving the staff is here; how do you foster that culture of care within such a small, intimate community?
- 2Since the facility is so well-maintained and clean, what is your routine for ensuring the common areas stay comfortable for residents?
- 3How do you ensure that residents are able to maintain regular, uninterrupted communication with their families?
- 4What does a typical day of social activities and engagement look like for the residents in this 16-person community?
- 5In the event of a medical emergency after hours, what is the specific protocol for getting care to a resident?
- 6How does the leadership team work closely with families to provide emotional support and updates on their loved ones?
Personalized based on this facility's data
Key Review Excerpts
“The proof is that our loved one's quality of life has clearly improved since moving in—she is happier, healthier, and most importantly, safe.”
“Workers are so disrespectful they kept grabbing my grandma's phone and hanging up not letting her talk to me DON'T EVER GO THERE”
“Staff here are wonderful, very compassionate and loving. Employees treat residents like if they were family.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
New Life Assisted Living underwent its most recent comprehensive inspection on April 03, 2024, and no violations of state standards were found. Additionally, there are currently no enforcement actions on record for this facility.
Apr 3, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Elugo, LLC
for profit
KATHLEEN ALVARADO
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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