Assisted Living

New Life Assisted Living

Name: Public quality & inspection record for New Life Assisted Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on New Life Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

2002 New Life Drive, Donna, TX 78537|Reported capacity: 16|Licensed & active

Source: TX HHSC — view official record

Google rating

3.7/5

based on 6 Google reviews

(956) 377-5465 Directions

Street View

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What this means for your family

Every family's needs are unique. We encourage you to visit New Life Assisted Living in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

12 public Google reviews available

Families can expect a compassionate environment where staff members are frequently praised for treating residents like family and providing emotional support. However, there are serious allegations regarding disrespectful behavior by staff and interference with resident communication that should be investigated.

Quality Themes

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Strengths

Compassionate and loving staff
Clean and well-maintained facility
Strong leadership and emotional support for families
High quality of life for residents

Concerns

Disrespectful staff behavior and interference with resident communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 12 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about how compassionate and loving the staff is here; how do you foster that culture of care within such a small, intimate community?
2Since the facility is so well-maintained and clean, what is your routine for ensuring the common areas stay comfortable for residents?
3How do you ensure that residents are able to maintain regular, uninterrupted communication with their families?
4What does a typical day of social activities and engagement look like for the residents in this 16-person community?
5In the event of a medical emergency after hours, what is the specific protocol for getting care to a resident?
6How does the leadership team work closely with families to provide emotional support and updates on their loved ones?

Personalized based on this facility's data

Key Review Excerpts

“The proof is that our loved one's quality of life has clearly improved since moving in—she is happier, healthier, and most importantly, safe.”

Family of a resident · 2025★★★★★

“Workers are so disrespectful they kept grabbing my grandma's phone and hanging up not letting her talk to me DON'T EVER GO THERE”

Family of a resident · 2025★☆☆☆☆

“Staff here are wonderful, very compassionate and loving. Employees treat residents like if they were family.”

Family of a former resident · 2023★★★★★

Source: 12 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

New Life Assisted Living underwent its most recent comprehensive inspection on April 03, 2024, and no violations of state standards were found. Additionally, there are currently no enforcement actions on record for this facility.

Apr 3, 2024RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Elugo, LLC

Organization Type

for profit

Administrator

KATHLEEN ALVARADO

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(956) 377-5465

elugo@newlifehhs.com

2002 New Life Drive

Donna, TX 78537

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

6 reviews from families & visitors

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.