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Nursing HomeMedicaid Top Rated

New Gouverneur Hospital S N F

Strong Medicare quality ratings; families often praise highly regarded medical professionals. Still worth an in-person visit.

227 Madison Street, Manhattan · New York, NY 10002295 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 3 Google reviews

New Gouverneur Hospital S N F Nursing Home in New York, NY — Street View
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What this means for your family

The facility is highly regarded for its medical staff and professional care team. However, families should clarify exactly which services are available for their loved ones, as there is some confusion regarding the scope of outpatient versus nursing home services.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.42hrs
OK
Registered nurses for medical care
Total Nursing
4.51hrs
OK
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
NY
18.9%
New york
24.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
19.5%
NY
13.3%
New york
6.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
15.5%
NY
13.8%
New york
11.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
NY
91.3%
New york
89.3%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility11.7%
Worse than Avg
Here
11.7%
US
4.9%
NY
6.8%
New york
6.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.6%
Worse than Avg
Here
15.6%
US
14.4%
NY
14.8%
New york
10.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.2%
Better than Avg
Here
96.2%
US
81.8%
NY
77.0%
New york
67.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
79.8%
NY
78.8%
New york
69.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
NY
1.2%
New york
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.6)
1 complaint-triggered

This facility shows recurring issues with care planning and safety systems, with families reporting concerns that triggered a recent complaint investigation regarding accident hazards. The most frequent problems involve care planning deficiencies and fire safety violations including sprinkler systems and smoke barriers. While all identified issues have correction dates, care planning problems have persisted across multiple surveys from 2022 to 2024, suggesting ongoing challenges in developing comprehensive resident care plans.

Dec 19, 2024Routine
8
0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Dec 19, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 18, 2022Routine
8
0347Potential for harm · Pattern

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Dec 20, 2019Routine
3
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

New Gouverneur Hospital S N F

Organization Type

government

Chain Affiliation

Chain Name

New York City Health + Hospitals

Chain Size

5 facilities nationwide

Chain avg rating: 4.6/5 · Rank 4 of 5 (Best)

Ownership & Management

Key personnel

Calamia, VincentOfficer / DirectorHernandez-Pinero, SallyOfficer / DirectorHumphrey, SherryOfficer / DirectorKarlin, MarjoryOfficer / DirectorKatz, MitchellOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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