Strong Medicare quality ratings; public reviewers often praise dedicated physical therapy team. Still worth an in-person visit.
based on 25 Google reviews

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New East Side Nursing Home has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: dedicated physical therapy team and helpful administrative staff. Review the component ratings and current source records before deciding.
New East Side Nursing Home receives highly polarized feedback, with some families praising the dedicated physical therapy and administrative staff, while others report severe neglect and unsanitary conditions. While long-term residents and their families often highlight genuine care and cleanliness, multiple critical reviews describe issues with hygiene, such as reports of mice and failure to assist with basic personal care. Prospective families should be aware of these significant inconsistencies in the quality of care provided.
Quality Themes
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Rating Trends
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Distribution · 27 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The genuine individual care for each and every patient is phenomenal. My father is at this facility for quite a long time, and he is home...he enjoys the recreation they bring and especially the attention to detail in his care.”
“I was sent to this place ,it was dingy, and there were mice running around, and when i confronted the two nurses they said there was no mice, but the person in the next bed said look what are those running around”
“There were many times they refused to change her diaper until the next shift took over. She would be left to sit in a soiled diaper for 4+ hours.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
New East Side Nursing Home has 13 corrected deficiencies across three surveys with no complaints filed by families. The facility has recurring issues with fire safety systems and smoke barriers, appearing in both 2020 and 2024 inspections. Other deficiencies involved care planning and nutrition services in 2022. While all violations were corrected, the repeated fire safety citations suggest ongoing maintenance challenges that families should discuss during visits.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
New East Side Nursing Home
for profit
Owners
Knoll, Dvorah
Owner
Mastropierro, Cosimo
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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