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Assisted Living

New Forest Haven

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

5034 Newforest St., Northwest Side · San Antonio, TX 7822932 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 42 Google reviews

5
4
3
2
1
New Forest Haven Assisted Living in San Antonio, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a personalized, small-scale environment where residents are treated as family members. The exceptional food and cleanliness are major highlights. Because it is a smaller, family-run home, ensure the specific level of medical support meets your loved one's needs, though reviewers highly praise the owners' medical backgrounds.

Google Reviews

Google Reviews

42 reviews on Google
New Forest Haven (referred to in reviews as Deerview) is highly regarded by families for its warm, home-like atmosphere and exceptionally compassionate staff. Reviewers consistently praise the high quality of home-cooked meals and the cleanliness of the beautifully renovated facility. While the care is overwhelmingly positive, the facility is small and family-run, which may appeal to those seeking personalized attention over a large-scale institution.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities7.0Meds10.0MemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive caregivers
  • High-quality, home-cooked meals
  • Clean and beautifully maintained environment
  • Personalized, family-oriented care

Rating Trends

Tap a year to see what changed

2345.02023(16)5.02024(6)5.02025(11)4.92026(11)

Distribution · 44 analyzed

5
43
4
1
3
0
2
0
1
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How They Respond to Reviews

80%response rate
Good

The owner provides highly personalized and warm responses that frequently mention specific residents by name and emphasize a 'family' atmosphere. They often share personal anecdotes or emotional connections to the care provided.

Questions for Your Tour

  • 1Since the community is so small and intimate, how do you ensure each resident receives that personalized, family-oriented care mentioned in your mission?
  • 2The meals here are highly regarded; could you tell us more about how the menu is planned and how much input residents have in their daily dining?
  • 3With such a beautifully maintained environment, what is your routine for ensuring the common areas and resident rooms stay pristine and comfortable?
  • 4How does the care team handle medical emergencies or changes in health needs during the overnight hours?
  • 5What kind of daily activities or social outings do you organize to help the 32 residents stay connected and engaged with one another?
  • 6It's wonderful to see how much you value feedback from families; how do you typically incorporate resident or family suggestions into the facility's operations?

Personalized based on this facility's data


Key Review Excerpts

The staff actually know everyone by name, not just room numbers, and they’re patient even when things get tough. Rooms are clean, meals are low-key some of the best meals I've seen served period.

Resident/Community member · 2026★★★★★

Today Chris went out if his way to make sure she was lifted out of bed to celebrate her birthday!!! This meant so much to her and her sisters & daughter!!

Family member · 2025★★★★★

I loved this place the moment I walked in it’s so clean and homey. Chris and Eddie the owners are so awesome, you can really tell they love what they do and take pride in everything they do!

Visitor · 2024★★★★★
Source: 42 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
3deficiencies

Key Findings

New Forest Haven has had previous inspections resulting in violations related to fire safety equipment and smoking regulations. However, there are currently no active enforcement actions listed against the facility.

Nov 5, 2021Routine

Health Code (1 violations)

Health CodeCorrected Nov 23, 2021

The facility failed to provide portable fire extinguishers that met the referenced codes and standards.

Jun 4, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Jul 19, 2019

The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.

Life Safety CodeCorrected Jul 19, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Newforest Sa Op Co Lp

Organization Type

for profit

Management Company

ENRICHED SENIOR LIVING, LLC

Administrator

LISA FLORES

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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