New Broadview Home for Adults
Families consistently rate this highly — reviewers highlight engaging and frequent recreation activities. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
The facility has seen a significant shift in sentiment, with recent reviews highlighting a vibrant recreation program and a responsive administrative team. However, because past reviews mentioned serious communication gaps during management transitions, families should verify the current process for receiving updates and ensure they have direct contact information for key staff members.
Google Reviews
Google Reviews
40 reviews on Google“New Broadview Manor is frequently praised by residents and their families for its waterfront location, recent renovations, and a highly active recreation program led by a dedicated director. While many reviews highlight a warm, supportive environment and responsive administration, there are past reports of communication failures and concerns regarding staffing consistency during management transitions.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and frequent recreation activities
- Beautiful waterfront location and views
- Warm, attentive administrative team
- Clean and well-maintained facility
Concerns
- Poor communication and lack of responsiveness from management (mentioned by 2 reviewers)
- Staffing issues and inconsistent quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We love the view of the waterfront from the facility; how often are the residents able to enjoy the outdoor spaces and the scenery?
- 2The activity calendar looks very engaging; could you walk us through what a typical week of recreation looks like for a resident?
- 3We noticed the administrative team is very involved in the community; what is the best way for our family to stay in regular contact with management regarding updates?
- 4How does the care team ensure that every resident receives consistent, high-quality attention during their daily routines?
- 5In the event of a medical emergency or a change in health needs during the night, what is the protocol for notifying the family and providing care?
- 6The facility looks exceptionally well-maintained; what are your processes for ensuring the cleanliness and upkeep of the resident areas?
Personalized based on this facility's data
Key Review Excerpts
“The recreation team at New Broadview Manor is truly the heart of the community! Their energy, creativity, and dedication bring so much joy to the residents every single day.”
“My older brother has been there for over two years, and they truly go above and beyond to take care of him. The HHAs are wonderful with him, and I’ve never seen my brother so happy.”
“This is a halfway home, it's an in case of emergency last resort place to put someone. Except for when you want to remove your loved one from there to another better location they don't acknowledge your calls at all.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
40 violations from 28 inspections
Dec 12, 2025Complaint
Environmental standards
Aug 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 26, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 25, 2024Other
Records and reports
Nov 7, 2024Complaint
Resident services
Environmental standards
Environmental standards
Environmental standards
Environmental standards
Resident services
Resident services
Environmental standards
Nov 6, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Aug 27, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 17, 2024Other
Records and reports
Ownership & Operations
Who Operates This Facility
The W Group at New Broadview, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit thewgroup.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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