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Nursing HomeMedicaid Investigative

Neshoba County Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1001 Holland Avenue, Philadelphia, MS 39350145 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.5/5

based on 6 Google reviews

Neshoba County Nursing Home Nursing Home in Philadelphia, MS — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (9 vs median 6)

Below average in MS · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

While some families report positive interactions with the nursing staff, the facility has documented issues regarding communication during medical emergencies. If you are considering this facility, ensure you establish a clear protocol for how and when you will be notified of any changes in your loved one's health or safety status.

Google Reviews

Google Reviews

6 reviews analyzed
Neshoba County Nursing Home receives conflicting feedback, with some families praising the friendliness of the nursing staff and social workers. However, others have reported significant concerns regarding communication lapses during medical incidents and a lack of transparency regarding patient safety protocols.

Quality Themes

Tap a score for details
FoodN/AStaff6.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and attentive nursing staff
  • Supportive social work services
  • Positive patient appearance and well-being

Concerns

  • Poor communication regarding patient falls and medical incidents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(1)1.02020(1)5.02022(1)2.02023(1)5.02025(1)1.02026(1)

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how friendly and attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
  • 2Since we want to stay closely connected to our loved one's care, what is your specific process for notifying families immediately if a fall or a medical incident occurs?
  • 3What steps is the facility currently taking to address recent inspection findings and improve the overall health inspection rating?
  • 4How does the social work team help residents stay engaged and connected with their families and the community?
  • 5Could you describe what a typical day looks like for residents in terms of scheduled social activities and group outings?
  • 6In the event of a medical emergency during the night, what is the protocol for contacting the family and ensuring immediate care?

Personalized based on this facility's data


Key Review Excerpts

My brother's nurses take great care of him. He has great new social worker now.

Long-term resident's family · 2022★★★★★

Once she fell out of the bed around 5:00 am, although I had called twice that day to check on her, neither nurse told me she had fallen. It wasn't until around 2:00 p.m. that the incident nurse call to let me know she had fallen.

Long-term resident's family · 2023★★☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.98hrs
OK
Registered nurses for medical care
Total Nursing
4.18hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility43.9%
Worse than Avg
Here
43.9%
US
15.4%
MS
22.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.3%
MS
21.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
19.4%
MS
21.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
14.4%
MS
20.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MS
97.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.2%
Better than Avg
Here
93.2%
US
79.7%
MS
84.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.3%
Mixed vs Avgs
Here
88.3%
US
81.8%
MS
88.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MS
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (6.7)
2 complaint-triggered

This facility shows a concerning pattern of recurring deficiencies, particularly in food safety and nutrition services, which appeared in multiple inspections and as recently as November 2025. A family filed a complaint in 2024 regarding resident protection from abuse and neglect. The facility also has repeated issues with care planning, daily living assistance, and resident rights. While all deficiencies show correction dates, the recurring nature of problems in critical areas like nutrition and safety warrants careful consideration during your visit.

Feb 3, 2026Complaint
1
0689Severe

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 18, 2025Routine
9
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808MinorCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 25, 2024Complaint
1
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 15, 2023Routine
11
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0810MinorCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Aug 25, 2022Routine
1
0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

May 9, 2019Routine
1
0015ModerateCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

Federal Penalties

Fine

Feb 3, 2026

$15,945

Ownership & Operations

Who Operates This Facility

Owner / Operator

Neshoba County Nursing Home

Organization Type

government

Ownership & Management

Owners

Neshoba County General Hospital

Owner · Organization

Ward, Glenda

Owner (parent company)

Key personnel

Mcnair, ScottOfficer / DirectorNeshoba County General HospitalManagerPosey, MarshallManagerBrazzle, RubyTrustee of the SnfDaly, Jo HelenTrustee of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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