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Nursing HomeMedicaid Investigative

Choctaw Residential Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

135 Residential Center Rd, Choctaw, MS 39350120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 6 Google reviews

5
4
3
2
1
Choctaw Residential Center Nursing Home in Choctaw, MS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 6)
  • High staff turnover (64%)
  • High RN turnover (56%)

Below average in MS · Below recommended RN staffing · $21,165 in fines

Source: Medicare data

What this means for your family

While the facility is used for short-term physical therapy, the lack of detailed feedback and specific concerns regarding financial transparency suggest you should proceed with caution. We strongly recommend scheduling an in-person tour and asking for a clear, written breakdown of how resident funds and insurance-covered items are managed.

Google Reviews

Google Reviews

6 reviews analyzed
Choctaw Residential Center presents a limited and inconsistent picture based on available reviews, with some residents utilizing the facility for short-term physical therapy while others report administrative frustrations. Families should be aware that communication and financial transparency regarding resident funds have been cited as significant points of concern.

Quality Themes

Tap a score for details
FoodN/AStaffN/ACleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0Value2.0

Strengths

  • Accessible for short-term physical therapy
  • Facility accepts state aid residents

Concerns

  • Lack of transparency or issues regarding resident financial funds

Rating Trends

Tap a year to see what changed

2341.02016(1)4.02017(1)2.72021(3)3.02023(1)

Distribution

5
0
4
2
3
2
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We are looking for a place that excels at rehabilitation; could you tell us more about your current physical therapy programs and how you support residents during short-term stays?
  • 2How do you ensure that family members are kept updated and informed about changes in a resident's daily care or health status?
  • 3Can you walk us through the process for managing and tracking resident funds to ensure everything is transparent and easy for families to review?
  • 4In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with doctors?
  • 5What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
  • 6We noticed you are able to accommodate residents receiving state aid; how does your care model specifically support the needs of those residents?

Personalized based on this facility's data


Key Review Excerpts

I'm living here now to get physical therapy and to get my health back in order.

Rehab patient · 2021★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
3.72hrs
91%
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.8%
Better than Avg
Here
13.8%
US
19.4%
MS
21.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
15.4%
MS
22.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Mixed vs Avgs
Here
20.2%
US
14.4%
MS
20.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MS
97.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
5.3%
MS
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.6%
Better than Avg
Here
97.6%
US
79.7%
MS
84.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.0%
Better than Avg
Here
89.0%
US
81.8%
MS
88.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.8%
Worse than Avg
Here
3.8%
US
1.6%
MS
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (6.7)
5 complaint-triggered
$21,165 in fines

This facility shows concerning patterns with families filing complaints about care quality issues, and several problems persist across multiple surveys. The most recurring issues involve medication management (including error rates and proper dosing), daily care assistance, and resident rights violations. Problems with care planning, mobility support, and safety compliance also appear repeatedly from 2021 through 2025, suggesting ongoing systemic issues despite reported corrections.

Mar 19, 2026Complaint
2
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0740ModerateCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Mar 6, 2025Routine
8
0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Mar 6, 2025Complaint
3
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Aug 24, 2023Routine
11
0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0585MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Apr 14, 2021Routine
2
0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Mar 6, 2025

$21,165

Ownership & Operations

Who Operates This Facility

Owner / Operator

Choctaw Residential Center

Organization Type

nonprofit

Ownership & Management

Owners

Mississippi Band of Choctaw Indians

Owner · Organization

100%

Key personnel

Flake, BertaW-2 Managing EmployeeHale, ShelleyW-2 Managing EmployeeBen, CyrusOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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