Nemasket Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise highly responsive and helpful administrative staff. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation services and responsive staff, making it a strong candidate for those prioritizing clinical care and communication. However, because many reviews are brief and lack specific detail, we recommend scheduling an in-person tour to observe the daily environment and staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
11 reviews on Google“NEMASKET REHABILITATION AND HEALTHCARE CENTER receives high praise for its attentive, professional staff and effective rehabilitation services. Families frequently highlight the facility's cleanliness and the willingness of employees to answer questions, though the sample size is heavily skewed by short, generic positive reviews.”
Quality Themes
Tap a score for detailsStrengths
- Highly responsive and helpful administrative staff
- Effective and dedicated physical therapy team
- Clean and well-maintained facility environment
- Welcoming atmosphere for visitors
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how helpful and responsive your administrative team is; how often can we expect to check in with them regarding our loved one's care?
- 2The physical therapy team seems to be a real standout here—could you tell us more about how they work with residents to help them regain their strength?
- 3Since we noticed the facility is so clean and well-maintained, what kind of daily cleaning and maintenance schedule do you follow for the resident rooms?
- 4With the current staffing levels, how do you ensure that every resident receives personalized attention and that their specific needs are met during busy shifts?
- 5What does a typical day look like for residents in terms of social activities and group engagement to keep them active and connected?
- 6In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists, Doctors, nurses, the administrator and all the staff went above and beyond to ensure his well-being. Their efforts in his first week there surpassed the previous nursing rehab he was at for two months.”
“Visited today for the first time and was warmly welcomed, impressed with the facility and staff, and had all my questions answered about a family member there for rehab.”
“The representative I spoke with was so kind and very helpful as I had a lot of questions being asked new member.. she took all the time I needed..”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered investigations, resulting in deficiencies related to abuse prevention and care quality standards. The most recurring issues involve care planning and assessment, overall quality of care, and safety/emergency preparedness problems. While all deficiencies show correction dates, the facility has faced multiple complaint-driven investigations, suggesting ongoing family concerns about care standards that families should carefully evaluate during visits.
Jul 15, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 19, 2025Routine12
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Mar 5, 2024Routine7
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 9, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 13, 2022Routine3
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Nemasket Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 3.8/5 · Rank 18 of 28
Ownership & Management
Owners
Whittier Nsh Operations Holdings LLC
Owner · Organization
Jmh Family LLC
Owner (parent company) · Organization
Jmh Family Trust
Owner (parent company) · Organization
Mls Family LLC
Owner (parent company) · Organization
Mls Family Trust
Owner (parent company) · Organization
Sgs Family LLC
Owner (parent company) · Organization
Sgs Family Trust
Owner (parent company) · Organization
Whittier 6 Operations Holdings LLC
Owner (parent company) · Organization
Miller, Nachum
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit nemaskethc.com
Medicare data downloads
Original nursing home datasets
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