Neffsville Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 104 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 8.0)
Below average in PA · Below recommended RN staffing · No penalties on record
What this means for your family
While the facility has an efficient check-in process and some staff members are praised for their kindness, the recurring reports of severe neglect, poor hygiene, and medication errors are deeply concerning. If you are considering this facility, we strongly recommend unannounced visits and asking for a detailed plan on how they manage staffing ratios and patient hygiene during off-hours.
Google Reviews
Google Reviews
104 reviews on Google“Neffsville Nursing and Rehabilitation receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and significant understaffing. While some visitors praise individual staff members and the front-desk efficiency, these positive reports are frequently overshadowed by consistent complaints regarding inadequate patient care, poor food quality, and a lack of communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful front-desk staff
- Engaging activities and outings for residents
- Dedicated individual nursing and therapy staff
- Efficient automated visitor check-in system
Concerns
- Severe understaffing leading to neglect (mentioned by 12 reviewers)
- Poor cleanliness and hygiene (soiled linens, dirty rooms) (mentioned by 9 reviewers)
- Inedible or poor-quality food (mentioned by 7 reviewers)
- Lack of communication from administration and social workers (mentioned by 5 reviewers)
- Outdated facility and maintenance issues (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your front desk team is very welcoming; how do you ensure that same level of friendly communication extends from the administration to the families?
- 2With the various activities and outings mentioned by others, what does a typical weekly schedule look like for residents here?
- 3What specific steps are being taken to ensure rooms and linens are kept consistently clean and well-maintained?
- 4How does the nursing team manage medication schedules to ensure everything is handled accurately and timely?
- 5Could you tell me more about the dining experience, specifically regarding how you ensure meal quality and nutrition meet everyone's needs?
- 6In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff didn’t care about her at all. Her first day there she was neglected not checked on fed or changed for over 5 hours.”
“The facility is dated looking and definitely could use updates and repairs. That said, the nursing staff along with most of the staff in general was super friendly and helpful.”
“My Dad would sit in a dirty diaper for 2 hours, and that was even with my Mom spending half her day there because she did not feel he would be safe if she was not there to keep an eye on him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies in safety hazards, wound care, food handling, and medication management. This facility shows recurring problems across multiple care areas including wound care and pressure ulcer prevention (appearing in 5 surveys), food safety and nutrition (4 surveys), and medication management (3 surveys). While all issues show correction dates, the pattern of repeated deficiencies in critical care areas suggests ongoing challenges with maintaining consistent standards.
Feb 4, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Dec 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 10, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 25, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 15, 2024Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Ownership & Operations
Who Operates This Facility
Neffsville Nursing and Rehabilitation
for profit
Ownership & Management
Owners
Spacebar Opco LLC
Owner · Organization
Ai Elements LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Tilde Propco Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit neffsvillerehab.com
Medicare data downloads
Original nursing home datasets
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